Google Analytics 360
Google Analytics 360
Google

Google Analytics 360

Composite Score
8.6 /10
CX Score
8.9 /10
35 Reviews
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Analytics 360 is tailored for the unique measurement needs of large enterprises with advanced customisation, scalable tools and enterprise-level support. It is part of the Google Marketing Platform which brings together your advertising and analytics to help you make quality customer connections, surface deeper insights, and drive better marketing results.

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Pros

  • Helps Innovate
  • Client Friendly Policies
  • Generous Negotitation
  • Appreciates Incumbent Status
Badge Winner
Amplitude Analytics
Amplitude Analytics
Amplitude

Amplitude Analytics

Composite Score
8.4 /10
CX Score
8.5 /10
43 Reviews
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Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

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Pros

  • Helps Innovate
  • Friendly Negotiation
  • Continually Improving Product
  • Inspires Innovation
Badge Winner
Hotjar
Hotjar
Hotjar

Hotjar

Composite Score
8.3 /10
CX Score
8.4 /10
36 Reviews
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Hotjar is a behavior analytics and product experience insights service that helps you empathize and understand your users, and get their feedback through tools like heatmaps, session recordings, and surveys. Hotjar complements the data and insights you get from traditional web analytics tools like Google Analytics. It’s an industry-leading and easy-to-use service that combines user behavior analysis, product experience insights, and website feedback tools to help you understand what’s actually happening on your site, what your users care about, and what they have to say.

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Pros

  • Helps Innovate
  • Efficient Service
  • Includes Product Enhancements
  • Continually Improving Product
Badge Winner
Adobe Analytics
Adobe Analytics
Adobe Systems

Adobe Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
23 Reviews
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Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

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Pros

  • Generous Negotitation
  • Over Delivered
  • Saves Time
  • Respectful
Badge Winner
Pendo
Pendo
Pendo.io Inc.

Pendo

Composite Score
7.9 /10
CX Score
8.3 /10
37 Reviews
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Pendo is an all-in-one platform for breakthrough digital experiences. This integrated suite of product management and digital adoption tools brings analytics, in-app guides, and feedback into one place so you can make informed decisions, take action on your data, and drive business outcomes. Whether you build software, manage schools, or sell screwdrivers, Pendo improves the products your customers rely on.

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Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Continually Improving Product
  • Appreciates Incumbent Status
Mixpanel
Mixpanel
Mixpanel

Mixpanel

Composite Score
7.6 /10
CX Score
8.0 /10
27 Reviews
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Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.

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Pros

  • Respectful
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product
Glassbox
Glassbox
Glassbox

Glassbox

Composite Score
7.6 /10
CX Score
7.7 /10
18 Reviews
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Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works in real time, across mobile apps and websites, to accelerate customer loyalty and business growth.

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Pros

  • Caring
  • Appreciates Incumbent Status
  • Security Protects
  • Helps Innovate
Heap
Heap
Heap, Inc.

Heap

Composite Score
7.1 /10
CX Score
7.4 /10
18 Reviews
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Heap is a digital insights platform that makes it easy to surface and act on the most valuable insights that are hidden in your user data. Heap combines a complete and trustworthy digital data foundation with advanced data science capabilities so teams have comprehensive tools to yield insights, move faster, and optimize customer journeys in an ever-changing marketplace.

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Pros

  • Transparent
  • Helps Innovate
  • Generous Negotitation
  • Acts with Integrity

Cons

  • Less Respectful
  • Vendor Friendly Policies

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Lucky Orange's website optimization tools like heatmaps and session recordings help you grow your business and keep customers happy.

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