AnyDesk
AnyDesk
AnyDesk

AnyDesk

Composite Score
9.0 /10
CX Score
9.3 /10
149 Reviews
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AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.

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Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Fair
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TeamViewer ONE
TeamViewer ONE
TeamViewer

TeamViewer ONE

Composite Score
8.9 /10
CX Score
9.2 /10
194 Reviews
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TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

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Pros

  • Enables Productivity
  • Reliable
  • Fair
  • Efficient Service
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RemoteToPC
RemoteToPC
Remotetopc

RemoteToPC

Composite Score
8.6 /10
CX Score
9.2 /10
43 Reviews
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RemoteToPC is a a remote PC access solution for everyone. With Remote PC Access, you can access your office PC from home or provide remote support and remote IT management. RemoteToPC created remote access software with advanced user management features for Enterprise and IT support customers. Remote work tools include advanced features like: remote-printing, multi-to-multi pop-out screens, drag-&-drop file copy, chat.

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Pros

  • Performance Enhancing
  • Efficient Service
  • Client Friendly Policies
  • Generous Negotitation
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Zoho Assist
Zoho Assist
Zoho Corporation

Zoho Assist

Composite Score
8.5 /10
CX Score
8.8 /10
37 Reviews
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Zoho Assist is enterprise-grade Remote Support Software that empowers businesses across the globe with secure cloud-based remote support and remote access software. Zoho Assists establishes secure web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers.

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Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity
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HelpWire
HelpWire
HelpWire

HelpWire

Composite Score
8.4 /10
CX Score
8.5 /10
27 Reviews
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HelpWire is remote access software for Windows, macOS, and Linux. Sessions start through a link, so the remote user doesn’t need an account or credentials to join. With unattended access, technicians can return later without the remote user present, including after a reboot. Secured with TLS and AES-256 encryption.

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Pros

  • Effective Service
  • Includes Product Enhancements
  • Client's Interest First
  • Generous Negotitation
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RealVNC Connect
RealVNC Connect
RealVNC Ltd

RealVNC Connect

Composite Score
8.2 /10
CX Score
8.6 /10
34 Reviews
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RealVNC Connect is a secure remote access software that securely accesses and manages any device, from anywhere. With high-quality remote access, RealVNC Connect allows you to securely access and operate your devices with a connection so responsive it feels like you’re sitting right in front of them. RealVNC Connect is fully configurable out of the box. Granular control over your setup means you can customize it to meet your specific needs and use cases.

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Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time
Airdroid Remote Access
Airdroid Remote Access
Airdroid

Airdroid Remote Access

Composite Score
8.1 /10
CX Score
8.7 /10
29 Reviews
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Airdroid Remote Access offers all-around remote access, remote support, and remote control solutions for enterprises including instant remote support for your employees and customers, remote control and management of unattended devices, and even a seamless way to assist friends and family.

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Pros

  • Saves Time
  • Enables Productivity
  • Trustworthy
  • Efficient Service
ScreenConnect Remote Support
ScreenConnect Remote Support
ConnectWise

ScreenConnect Remote Support

Composite Score
8.1 /10
CX Score
8.1 /10
35 Reviews
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Lightning-fast doesn’t mean light on features. Frictionless support doesn’t mean weak security. And easy-to-use doesn’t mean unable to serve a global enterprise. Over 75,000 companies choose ScreenConnect Remote Support because they want it all—without compromise.

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Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy
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LogMeIn Rescue
LogMeIn Rescue
GoTo

LogMeIn Rescue

Composite Score
7.7 /10
CX Score
7.9 /10
15 Reviews
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Multi-platform support doesn’t have to be complicated. With Rescue's cross-platform support features, organizations can quickly and easily provide consistent, secure, reliable fixes for practically any device. The result? Less downtime, higher NPS scores, and a lot more user satisfaction. Solve more remote support issues. Wait less. Access a device in 20 seconds or less. Without pre-installed software.

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Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
BeyondTrust Remote Support
BeyondTrust Remote Support
BeyondTrust Corporation

BeyondTrust Remote Support

Composite Score
7.7 /10
CX Score
7.9 /10
23 Reviews
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Bomgar Remote Support enables IT service desks and support centers to access and fix nearly any remote device, running any platform, located anywhere in the world. Technicians using Bomgar can quickly connect to, view, and control remote systems and devices, chat and collaborate with end-users or other technicians, all while improving remote access security.

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Pros

  • Helps Innovate
  • Caring
  • Respectful
  • Client Friendly Policies