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Microsoft Dynamics 365 Remote Assist
Microsoft Dynamics 365 Remote Assist
Microsoft Corporation

Microsoft Dynamics 365 Remote Assist

Composite Score
7.3 /10
CX Score
8.0 /10
5 Reviews
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Microsoft Dynamics 365 Remote Assist enables technicians with mobile devices to connect with a remote collaborator on Dynamics 365 Remote Assist mobile or Microsoft Teams (desktop or mobile). Using live video calling, mixed-reality annotations, and high-resolution snapshots, they can share what they see with the remote collaborator to troubleshoot problems together, faster.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Zoho Lens
Zoho Lens
Zoho Corporation

Zoho Lens

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3 Reviews
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From providing live visual assistance to overseeing your remote operations, Zoho Lens is the augmented reality (AR) software for your enterprise that comes with a holistic suite of tools to empower every facet of your support ecosystem. Zoho Lens combines augmented reality (AR) with live camera streaming so you can remotely resolve complex problems.

AIRe Link
AIRe Link
Konica Minolta

AIRe Link

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3 Reviews
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AIRe Link allows you to see what your customers see with remote visual support. With Aire Link, you can experience your customer's perspective, and deliver effective remote services while reducing costs associated with on-site visits. With AIRe Link, you can enhance your remote visual support experience beyond common communication platform limitations.

TeamViewer Frontline
TeamViewer Frontline
TeamViewer

TeamViewer Frontline

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2 Reviews
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TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter operations along the industrial value chain. Delivered on smart glasses, wearables, or mobile devices, workers receive step-by-step guidance and access to expert knowledge — accelerating task execution, reducing downtime, and eliminating errors. At the same time, Frontline captures critical operational insights—from verifications and process times to visual documentation — enabling leaders to identify bottlenecks, optimize processes, and make better data-driven decisions.

CareAR Assist
CareAR Assist
CareAR

CareAR Assist

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1 Review
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CareAR Assist is an augmented reality visual support application that comes as part of the SXM platform. CareAR Assist enables teams to extend digital service workflows as part of a seamless user experience with customer service management, field service management, and IT service management.

AR Genie Remote Assist
AR Genie Remote Assist
AR Genie

AR Genie Remote Assist

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1 Review
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AR Genie Remote Assist provides Remote Visual Assistance with Augmented Reality. It quickly resolve your customer's issues remotely with instructions given via Augmented Reality on Smart AR Glasses and Smartphones/Tablets. Experience real-time assistance through AR annotations on live camera video streaming, complemented by real time screen sharing & integrated on chat file sharing features.

StreemCore
StreemCore
Frontdoor

StreemCore

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0 Reviews
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StreemCore is an enterprise-class, remote visual assistance tool using out-of-the-box augmented reality (AR) capabilities. By adding an interactive, no-download video collaboration tool, companies can quickly see and solve remotely - accelerating diagnosis and support resolution times. With Streem's APIs or SDK, remote AR-enabled video tools can embed and/or integrate into native apps and existing workflows.

Blitzz Concierge
Blitzz Concierge
Blitzz

Blitzz Concierge

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0 Reviews
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Blitzz Concierge is a remote video tool that can set your business apart, reducing costs from unnecessary trips, without sacrificing the user's experience. Blitzz Concierge reduces field technician visits by solving simple problems, so you only send a tech when it's necessary.

SightCall Vision
SightCall Vision
SightCall

SightCall Vision

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0 Reviews
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SightCall VISION is a software platform that gives enterprise service organizations the power to see, analyze, guide, and report at the moment of service. Agents, customers, technicians, and remote experts can use SightCall VISION to visually solve real-world service problems, using a combination of augmented reality (AR), video assistance, and multimodal generative AI-enhanced computer vision in a unified platform.

TeamworkAR
TeamworkAR
CGS

TeamworkAR

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0 Reviews
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TeamworkAR is a powerful platform combining immersive experiences, live video, voice, chat and annotations, enabling your experts and technical teams to offer support from any place, device and time. More efficient and effective than voice or video support alone, contact center agents can quickly diagnose software and hardware problems, convey repair or replacement instructions seamlessly and get customers back up and running. This helps avoid costly onsite support, product returns and repeat site visits.