Cisco Meraki MX Logo Award Winner Product Badge
Cisco Meraki MX Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki MX

Composite Score
8.2 /10
CX Score
8.5 /10
Cisco Meraki MX
8.2 /10

What is Cisco Meraki MX?

Cisco Meraki MX (End-of-Life) empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki MX won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki MX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki MX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki MX?

1% Negative
3% Neutral
96% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Reliable

Feature Ratings

Average 82

Simple Administration

86

Load Sharing

83

SD-WAN Security

83

Multiple Connection Type Support

82

Application Optimization

82

Quality of Service

82

Resilience

80

Dynamic Routing

76

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Usability and Intuitiveness

85

Quality of Features

85

Availability and Quality of Training

84

Vendor Support

83

Business Value Created

83

Ease of Customization

83

Ease of IT Administration

81

Breadth of Features

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Cisco Meraki MX Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Apr 2022

fantastic product, many features, easy to use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Farjana L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Cisco Meraki is an incredible WLAN product.

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki MX from other similar products?

The installation of Cisco Meraki is straightforward. Each device is ready to use within minutes of signing into the Meraki website. The same product controls On-premises and remote hardware, but we make rapid changes that set us apart from the competition. Through a single portal/website, it is simple to manage wireless switches/access points for multiple locations. With our "template," it is also simple to expand to new locations. When it connects to the network, it downloads the configuration. It keeps track of our devices and sends replacements quickly.

What is your favorite aspect of this product?

Cisco Meraki is the central hub that allows us to manage our devices through a web-based interface. We use it to protect our network and provide access to Wi-Fi. It is the best product because of its simplicity in deployment and monitoring. A feature that allows it to control the network remotely. Meraki is the firewall and VPN for our internal network. It is effortless to use and configure. It's easy to integrate and secure.

What do you dislike most about this product?

Meraki TAC must improve its customer service because it cannot troubleshoot specific issues. It's difficult for the client to figure out what's wrong because debug commands aren't accessible. Meraki does not allow us to download and restore a specific device's settings.

What recommendations would you give to someone considering this product?

Meraki is an excellent solution for businesses with multiple locations. Its layout is user-friendly, and the product itself is exceptionally long-lasting in terms of quality. Simple to use, it's a good choice for business clients.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

Cons

  • Vendor Friendly Policies

Payal N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Product

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki MX from other similar products?

Its unique features

What is your favorite aspect of this product?

there are a lot

What do you dislike most about this product?

Troubleshooting issues

What recommendations would you give to someone considering this product?

Must buy this

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service