Lead Management
Top Zoho CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

8.8

Composite
Score

+90

Emotional
Footprint

168

Reviews

Best Alternatives and Competitors to Zoho CRM

Compare how Zoho CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Pipedrive

Pipedrive

9.0

Composite
Score

+95

Emotional
Footprint

129

Reviews

Reviews Say

Compared to Zoho CRM, Pipedrive is:

More Inspiring

More Respectful

More Caring

More Efficient

More Innovative

More Reliable

HubSpot

HubSpot Sales Hub

8.9

Composite
Score

+91

Emotional
Footprint

193

Reviews

Reviews Say

Compared to Zoho CRM, HubSpot Sales Hub is:

Easier to Use

Better at Training

More Innovative

More Efficient

More Inspiring

More Respectful

Salesforce.com Inc

Agentforce Sales

8.9

Composite
Score

+91

Emotional
Footprint

239

Reviews

Reviews Say

Compared to Zoho CRM, Agentforce Sales is:

More Innovative

More Respectful

More Reliable

Better at Training

Better at Integrating

More Efficient

monday.com

monday.com

8.8

Composite
Score

+92

Emotional
Footprint

96

Reviews

Reviews Say

Compared to Zoho CRM, monday.com is:

More Innovative

More Transparent

More Inspiring

More Efficient

Worse at Support

Harder to Customize

Adobe Systems

Adobe Marketo Engage

8.2

Composite
Score

+93

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Zoho CRM, Adobe Marketo Engage is:

Better at Integrating

More Inspiring

More Innovative

More Respectful

More Reliable

Harder to Use

Zendesk

Zendesk Sell

8.2

Composite
Score

+100

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Zoho CRM, Zendesk Sell is:

More Inspiring

More Innovative

More Efficient

Easier to Use

More Respectful

More Transparent

Copper

Copper

8.2

Composite
Score

+91

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Zoho CRM, Copper is:

Better at Integrating

More Inspiring

More Respectful

Easier to Use

Easier to Implement

More Transparent

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.1

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Transparent

More Innovative

More Efficient

Harder to Use

Harder to Customize

Less Respectful

Keap

Keap

8.1

Composite
Score

+91

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Zoho CRM, Keap is:

More Innovative

More Reliable

More Caring

More Inspiring

Less Efficient

Harder to Customize

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.1

Composite
Score

+91

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud Professional is:

More Inspiring

More Innovative

More Respectful

Better at Integrating

Less Efficient

Harder to Use

Salesforce.com Inc

Salesforce Marketing Cloud Account Engagement

8.0

Composite
Score

+89

Emotional
Footprint

45

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Marketing Cloud Account Engagement is:

More Caring

Better at Integrating

Less Inspiring

Harder to Customize

Less Innovative

Harder to Implement

Freshworks Inc.

Freshsales

7.9

Composite
Score

+97

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Zoho CRM, Freshsales is:

More Inspiring

More Innovative

More Efficient

Easier to Implement

More Respectful

More Reliable

Creatio

Creatio Sales

7.9

Composite
Score

+95

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Zoho CRM, Creatio Sales is:

More Inspiring

Better at Training

More Innovative

More Efficient

More Respectful

More Reliable

Act-On Software

Act-On

7.9

Composite
Score

+95

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Zoho CRM, Act-On is:

More Innovative

More Respectful

Easier to Use

Better at Integrating

Better at Training

Less Reliable

LeanData

LeanData

7.8

Composite
Score

+91

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Zoho CRM, LeanData is:

More Innovative

Better at Support

More Respectful

More Reliable

More Caring

Less Transparent

Microsoft Corporation

Microsoft Dynamics 365 Sales Professional

7.6

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Professional is:

More Respectful

More Transparent

More Reliable

Worse at Support

Worse at Training

Harder to Implement

LeadSquared Inc

LeadSquared

7.3

Composite
Score

+86

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Zoho CRM, LeadSquared is:

Less Transparent

Harder to Customize

Less Innovative

Harder to Implement

Harder to Use

Less Caring

CloudTask

CloudTask

7.2

Composite
Score

+80

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Zoho CRM, CloudTask is:

Less Caring

Less Transparent

Less Efficient

Harder to Customize

Harder to Implement

Worse at Support

Most Popular Zoho CRM Comparisons