Akeneo Product Cloud Logo Award Winner Product Badge
Akeneo Product Cloud Logo Award Winner Product Badge
Akeneo

Akeneo Product Cloud

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Akeneo Product Cloud
8.6 /10

What is Akeneo Product Cloud?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives.

Company Details


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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative
6% Neutral
94% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Reliable

Feature Ratings

Average 81

Data Export

88

Role-Based Access Management

85

Master Record Management

84

Product Categorization & Relationships

83

Omni-Channel Information Delivery

83

Advanced Search and Filtering

83

Data Syndication

80

Customer Experience Management

79

Integration

78

Workflow and Approval Management

77

Digital Asset Management

76

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

81

Breadth of Features

80

Vendor Support

79

Ease of Implementation

78

Availability and Quality of Training

78

Ease of Customization

73

Akeneo Product Cloud Reviews

victoria G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use and implement.

Likeliness to Recommend

8 /10

What differentiates Akeneo Product Cloud from other similar products?

Range of features

What is your favorite aspect of this product?

Implementation ease

What do you dislike most about this product?

Lack of 'real time' product update.

What recommendations would you give to someone considering this product?

Ensure you need all the features to get value of money.

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Efficient Service

Michael J.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to implement but could use more built in feat

Likeliness to Recommend

7 /10

What differentiates Akeneo Product Cloud from other similar products?

Ankeno's open source platform gave us the change to implement the PIM with no upfront cost. It gave us the chance to run the software through all the paces and ensure it was going to work for un in the real world and not just a demo.

What is your favorite aspect of this product?

Very user friendly interface and an extensive user manual that is easy to navigate when there are questions or issues to resolve.

What do you dislike most about this product?

It would be better if there were a few more built in features that are available at extra cost

What recommendations would you give to someone considering this product?

Do the research and compare the features. We found for the money it is hard to beat what Akeno can offer out of the gate and being open source it is extremally easy to customize to your specific needs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Charges for Enhancements

Laura E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Very easy to use.

Likeliness to Recommend

8 /10

What differentiates Akeneo Product Cloud from other similar products?

The user interface is very easy to use.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

We needed to get a third-party add-on for the DAM.

What recommendations would you give to someone considering this product?

It's a great product.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

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