Ambition Customer Reviews 2026 | Sales Coaching

Ambition

Composite Score

7.6 /10

CX Score

7.6 /10

31 Reviews Write a Review

Claim Software

What is Ambition?

Ambition is tailor-made for the modern revenue leader who is ready to turn insights into action and unlock human potential like never before. Our world-class software solutions empower you to coach with consistency, recognize your people in real-time, and create processes that drive pipeline and revenue in a work-from-anywhere world.

Company Details

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Awards & Recognition

Ambition won the following awards in the Sales Coaching category

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1 Top Rated Capabilities

5 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Contract Negotiation

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

8 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2023

3 Top Rated Capabilities

9 Top Rated Features

2022

Ambition Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ambition.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ambition?

0% Negative

16% Neutral

84% Positive

Pros

Friendly Negotiation
Reliable
Unique Features
Caring

Feature Ratings

Average 81

Coaching Records

Application Integration

Coaching Check-In

AI Feedback

Coaching Task Management

Dashboards, Analytics and Reporting

Collaboration

Coaching Notes

Gamification

Structured Coaching

Custom Scorecard Templates

Vendor Capability Ratings

Average 79

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Ambition Reviews

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Great level of AI.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brooke B.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great for gamifying KPIs!

Likeliness to Recommend

8 /10

What differentiates Ambition from other similar products?

Slack integration

What is your favorite aspect of this product?

Gamifying SALs for XDRs!

What do you dislike most about this product?

SFDC sync is tricky to automate

What recommendations would you give to someone considering this product?

make sure you've got as much automation set up as possible especially to make sure reps get access asap when they start!

Pros

Performance Enhancing
Trustworthy
Efficient Service
Effective Service

Dee G.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, AMAZING customer service

Likeliness to Recommend

10 /10

What differentiates Ambition from other similar products?

It is truly a one stop shop for enablement, analytics and gamification

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

There is no back button, could use some more product development in certain areas

What recommendations would you give to someone considering this product?

Make sure to ask all the questions to your CSM!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ambition

What is Ambition?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Ambition Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Ambition?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Coaching Check-In Coaching check-ins to document manager:rep coaching conversations

AI Feedback Software is able to listen to calls and evaluate based on clarity, pace, sentence length, questions asked etc. to provide insights and score objectively.

Coaching Task Management Coaching tasks to asign action items for rep or manager to follow-up on.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Collaboration Able to share feedback, calls or videos with other individuals within the organization and allow peers to give feedback.

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Gamification Create and track sales contents or competitions, badges, live leaderboards and SPIFFs to drive behavioural change.

Structured Coaching Provides structured coaching programs

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ambition Reviews

Great level of AI.

Likeliness to Recommend

Pros

Brooke B.

Great for gamifying KPIs!

Likeliness to Recommend

Pros

Dee G.

Easy to use, AMAZING customer service

Likeliness to Recommend

Pros

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Feature Ratings

Coaching Records

Application Integration

Coaching Check-In

AI Feedback

Coaching Task Management

Dashboards, Analytics and Reporting

Collaboration

Coaching Notes

Gamification

Structured Coaching

Custom Scorecard Templates

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features