Asana Customer Reviews 2026 | Objectives and Key Results

Asana

Composite Score

8.9 /10

CX Score

9.1 /10

152 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

2 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

6 Top Rated Features

2024

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

2% Negative

2% Neutral

96% Positive

Pros

Respectful
Reliable
Helps Innovate
Enables Productivity

Feature Ratings

Average 83

Task Management

Collaboration

API Integration

Check-ins and Reviews

Conversations & Feedback

Milestones/Calendar Tracking

Goal Setting

Templates

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of IT Administration

Also Featured in...

Task Management

Score 9.0

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Product Management

Score 9.0

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Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Asana Reviews

Joseph S.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Essential for distributed teams,

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana helps our workplace manage flexible and specific project to-do lists.

What is your favorite aspect of this product?

Office implementation of Asana is simple. Clean, intuitive, and familiar design.

What do you dislike most about this product?

I wish I could customise the app's skin with stickers and desktop backgrounds.

What recommendations would you give to someone considering this product?

Teams and individuals like the platform. The simple design, user-friendly interface, and flexible work organisation and completion methods are popular.

Pros

Reliable
Unique Features
Efficient Service
Inspires Innovation

Avi M.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Features don't disappoint, but Smartsheet wins.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana was the best in class until Smartsheet was out in the market.

What is your favorite aspect of this product?

It has everything you need.

What do you dislike most about this product?

Nothing really, but Smartsheet can win over all the customers.

What recommendations would you give to someone considering this product?

Try Smartsheet.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zofia S.

Role: Consultant
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

the best productivity software

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana differentiates itself from other similar products through its user-friendly interface, comprehensive task management features, and robust collaboration tools. It also offers a customizable workflow, allowing teams to adapt it to their unique needs.

What is your favorite aspect of this product?

My favourite aspect of the Asana product is the calendar view.

What do you dislike most about this product?

nothing - it's a great product

What recommendations would you give to someone considering this product?

I'd recommend clearly defining your team's workflow before implementing Asana. This way, you can customize the tool to best suit your needs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Asana Ratings

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

API Integration Can connect two or more applications using their application programming interfaces (APIs) to exchange data and functionality.

Check-ins and Reviews Timely check-ins and reviews within a team to ensure that progress is made regularly and problems are identified early.

Conversations & Feedback Request, gather, and track informal feedback on individuals or teams to motivate and progress them.

Milestones/Calendar Tracking Important dates and milestones for individuals/teams are managed in an internal calendar for goal tracking and task completion.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes.

Templates Curated templates for teams, managers, or employees for tracking OKRs, development plans, performance and more.

OKR Alignment Set, collaborate, align and track progress towards OKRs both vertically and horizontally.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Task Management

Product Management

Project Management - Enterprise

Asana Reviews

Joseph S.

Essential for distributed teams,

Likeliness to Recommend

Pros

Avi M.

Features don't disappoint, but Smartsheet wins.

Likeliness to Recommend

Pros

Zofia S.

the best productivity software

Likeliness to Recommend

Pros

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Feature Ratings

Task Management

Collaboration

API Integration

Check-ins and Reviews

Conversations & Feedback

Milestones/Calendar Tracking

Goal Setting

Templates

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of IT Administration