Microsoft Corporation

Azure DevOps

Composite Score

8.8 /10

CX Score

9.1 /10

273 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Test Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

12 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Conflict Resolution

2022

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

3% Negative

5% Neutral

92% Positive

Pros

Reliable
Effective Service
Respectful
Fair

Feature Ratings

Average 82

Artifact Traceability

Test Data Management

Test Planning

Analytics and Reporting

Test Run Workflow Manager

ALM Integration

Audit Log

Test tools integration

Regulatory Compliance

Test Coverage Analysis

Test Load Balancing

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Application Lifecycle & Release Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Johan O.

Role: C-Level
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Lots of features

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Azure DevOps has a straightforward integration with Azure, and manuals create good examples. Since we use Azure, this DevOps product makes it all easier.

What is your favorite aspect of this product?

The releases overview with approvals for different people before deploying to specified environments

What do you dislike most about this product?

There's a lot of manual work before you can get advanced cases to work.

What recommendations would you give to someone considering this product?

Take a course on Youtube on how it works so you know what the different sections are used for. It'll help you a lot.

Pros

Reliable
Unique Features
Includes Product Enhancements
Security Protects

Cons

Less Efficient Service

Mustanshir S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Great Product for Enterprise level solutions.

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

Great troubleshooting features and very good customer support.

What is your favorite aspect of this product?

Great troubleshooting features and very good customer support.

What do you dislike most about this product?

UI could be improved a little bit to support a dark theme.

What recommendations would you give to someone considering this product?

You'd be completely satisfied by the service and features it provides.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Sumit A.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Its good product but pricey

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Ease of integration, quality, testing scripts, no burn downs, no downtimes. Best in industry.

What is your favorite aspect of this product?

Integration and testing

What do you dislike most about this product?

it is a bit overpriced

What recommendations would you give to someone considering this product?

Consider using it for long term so better deals can be made for implementation, licensing and renewal.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Azure DevOps Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Test Data Management Secured management, access and configuration of test data.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Run Workflow Manager Script, configure, execute, orchestrate and manage automated testing workflows, including parallel testing.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Application Lifecycle & Release Management

Azure DevOps Reviews

Johan O.

Lots of features

Likeliness to Recommend

Pros

Cons

Mustanshir S.

Great Product for Enterprise level solutions.

Likeliness to Recommend

Pros

Sumit A.

Its good product but pricey

Likeliness to Recommend

Pros

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Feature Ratings

Artifact Traceability

Test Data Management

Test Planning

Analytics and Reporting

Test Run Workflow Manager

ALM Integration

Audit Log

Test tools integration

Regulatory Compliance

Test Coverage Analysis

Test Load Balancing

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Customization