In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Helps Innovate
- Respectful
- Saves Time
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Mobile Access
Resource Management
Budget Management
Dependency and Milestone Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Michael N.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2022
"Fantastic software with amazing features!"
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp accompanies many joint effort capacities, including continuous specialized instruments that dispose of the requirement for outsider applications, since it's a remote work stage. Other undertaking the executive’s programming limits correspondence to assignment or card remarks, yet Basecamp consolidates bunch visits, message sheets, and pings. Message sheets are for bigger scope correspondences like declarations, introducing thoughts, and sharing advancement refreshes, while Group talks are for easygoing inward discussion. Ping can likewise be utilized for one-on-one or little gathering talks.
What is your favorite aspect of this product?
Synchronizing schedules is a typical wellspring of rubbing for organizations, all things considered, yet it's particularly challenging for remote staff. Clients can adjust their Google Calendars and Outlook schedules with Basecamp's incorporated schedule instrument to know who's accessible and when. Clients can likewise turn on or off positions and due dates to get a full image of what's coming up and when they're expected. To gather your schedule down to the main occasions, tasks, and undertakings connected with a solitary venture, you can decide to show various kinds of occasions, tasks, and errands related to that task.
What do you dislike most about this product?
Basecamp is not quite as cooperative as I would like, it is challenging to work with colleagues on a similar sheet simultaneously and the framework doesn't refresh naturally for every client like online Excel reports I figure it would be great if there was a tab like Excel. I might want to have the option to reorder information from an Excel accounting sheet, yet bringing in it will destroy the information currently in Basecamp. It additionally improves the determination and designing of section and line capabilities.
What recommendations would you give to someone considering this product?
This is a cloud-based across-the-board program that might help convey all of the fundamental undertakings of the executive’s administration. I suggest getting a portion of the accessible preparation or working with somebody who has. We have a couple of in-house experts who have gone through different Basecamp preparing programs and have been immensely useful as we've used the stage in an ever-increasing number throughout recent years.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Respectful
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Khloe F. J.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2022
Organize the workflow and manage your projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp assisted us in determining how much time employees spent on their projects on average. I helped the employee assessment process by entering the formulae I devised to estimate projected time and time spent on the project. Increase team productivity and reaction time by utilizing dashboards and summary reporting options. We now have a very large and intricate project with crucial milestones and deadlines, several responsible teams, and multiple people inside each team that have personal duties to this project, and we couldn't manage it without Basecamp.
What is your favorite aspect of this product?
One of the most major advantages of utilizing Basecamp is knowing who is in charge of what tasks, as well as when tasks are due and their present state. It is a fantastic project management tool for organizations of any size, as well as a fantastic resource for project collaboration and responsibility management. It's fantastic to be able to manage all of your internal projects and simply monitor due dates. When I need to connect with clients and check their progress, I love being able to export to stand out.
What do you dislike most about this product?
I haven't found anything significant that I dislike about it; it's quite effective at combining my daily duties with larger projects we're working on and balancing/prioritizing my work as required. However, the website may occasionally crash, preventing users from logging on. It just lasts a few minutes, yet there may be significant moments that have an impact on our regular operations. I wish there was another software that could be incorporated into the system to automatically retrieve the monitors.
What recommendations would you give to someone considering this product?
This is an all-in-one cloud-based tool that may assist in the provision of all necessary project management services. Take the time to study all of Basecamp's features and operations. This software may be used in a variety of ways. It is feasible to accelerate your business by taking the time to properly configure and test it before going live. I propose taking some of the available courses or working with someone who does. We have several in-house professionals that have completed various Basecamp training sessions and have been really helpful as we have increased our use of the platform over the last few years.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Karoline S.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Friendly and effective project management platform
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a very simple and effective project management platform. Its simplicity makes it very easy to use and effective. We have been using it for years now and we never found ourselves being stuck at something because its amazing support center rescues us when in need. We are totally and completely satisfied, happy customers.
What is your favorite aspect of this product?
There are lots of benefits of using Basecamp and to name a few, the top of my list is its very reasonable pricing feature. They are easily affordable and come with free trials as well. Another amazing feature is its customization and integration with other platforms and applications.
What do you dislike most about this product?
The chat feature is one of my favorites but I found it somehow quite limited and I think it needs serious advancements and changes to make it even easier and fun. The same goes for time tracking and other similar features that are totally missing from this platform.
What recommendations would you give to someone considering this product?
What’s there to not like about it? It's a complete, simple, and the easiest project management platform that I have heard of, we are so glad we chose this one and now we look at it and thank god. It is a good investment for your company by all means.
Pros
- Inspires Innovation
- Caring
- Client Friendly Policies
- Fair
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