What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow and Approval Management
Cataloging
Social Features
Configurable Knowledge Repository
Intelligent Search
Reporting and Analytics
API Integration
AI Capabilities
Rich Text Editor
Role-Based Access
Multiple File Type Support
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
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Bitrix24 Reviews
Melissa H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Best management, and communication software
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
With bitrix24, I can keep track of all of my files, projects, messages and tasks in one place. Another goal is to improve communication and cooperation among workers, resulting in more output and lower costs.
What is your favorite aspect of this product?
Easy CRM management, calendar sharing, and more are all included in the best all-in-one platform with a beautiful dashboard and GUI. AI (artificial intelligence) chatbots that allow you to quickly generate tasks, reminders, and notes with only a few clicks astound me with their speed and precision.
What do you dislike most about this product?
Since I began using this program, I have yet to come across any features that I detest. User-friendly dashboard and intuitive forntend make for a pleasant experience.
What recommendations would you give to someone considering this product?
On a daily level, it helps me communicate with my coworkers and coworkers via instant messaging and calendar sharing. In addition to CRM, it includes mass email and a daily planner. With the sales funnel, we receive a comprehensive picture of each lead. In order to get an accurate count of the amount of bids I've received, this tool is quite useful. Using Bitrix24, you can keep an eye on the sales cycle.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
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Laura M. B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Great solution for internal communication.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Britix24 has achieved great progress in a short amount of time, and we are now more structured and have more cross-departmental connections. It is critical in both large and small businesses since it helps us to carry out ideas more successfully. Bitrix24 has assisted us in meeting project planning issues, which has resulted in less wastage of resources, Bitrix24 has assisted us in making healthy changes because of its numerous resources and features, which have allowed our staff to save significant time in completing everyday duties by giving everything we require through a single, well-organized platform.
What is your favorite aspect of this product?
Bitrix24 is a high-quality piece of software that allows for efficient project and resource management, it is a popular software for both small and large enterprises since it promotes collaboration and makes teamwork easier. It is a wonderful tool for completing everyday operations and handling consumer calls across several locations with good network speed, i appreciate how simple and versatile this application is; its features and functions make it an excellent alternative for optimizing our CRM, automating paperwork, managing projects, incorporating documents and improving internal communication and cooperation.
What do you dislike most about this product?
One minor issue is that alerts are regularly delayed, which can be inconvenient, and the server is frequently emptied. It would be much more handy if we could save email templates for future usage when sending emails with CRM. Furthermore, the Bitrix24 support service is worthless since it takes an exorbitant length of time to answer. Some functions such as registration functionality, may cease to operate unexpectedly and the fee may be too expensive for small enterprises and groups.
What recommendations would you give to someone considering this product?
It has numerous functions that can help you get the whole lot you want for a clean jogging of an corporation in a single place: collaboration, paintings scheduler, CRM, name middle and internet site builders. The self-hosted model of bitrix24 works quicker on our server as we've got complete manage over the data, supply code and different tools. We can paintings as a team, which will increase our possibilities of success.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Eduardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
so the customer is never left confused or without
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Trainers can save private notes for each client on the administrative side of the app, which keeps all the details of their care well-documented in one easy-to-use place. This ensures continuity of care (think vacations and someone trying to read your handwritten notes) and a sense that your coach really knows you. These notes can be taken and saved during the session without the need to record them later!
What is your favorite aspect of this product?
it's a brilliantly simple and smart training platform. Our customers (of all ages) easily understand how to use it, and as a business we can easily onboard customers, communicate with them, and measure our customers' progress and success.
What do you dislike most about this product?
Some features still need to be developed further. There is no easy way to filter members or free up a place with an absent customer
What recommendations would you give to someone considering this product?
easy to set up classes, organize passes. Simple interface. The migration has been mostly successful from MBO. Business notifications are great for seeing who owes payment. The ability to make templates is very good. I don't have to use smart lists, yes, but I sure will.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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