BulkSMS.com

BulkSMS

Composite Score

7.4 /10

CX Score

7.6 /10

27 Reviews Write a Review

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What is BulkSMS?

BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

Company Details

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BulkSMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BulkSMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BulkSMS?

0% Negative

9% Neutral

91% Positive

Pros

Caring
Saves Time
Respectful
Security Protects

Feature Ratings

Average 76

Text Messaging

Social Media Marketing Management

Scheduled Messaging

Communication Archive

Application Integration

Opt-in

Mobile Payments

Surveys Feedback

Loyalty Promotions Management

Mobile Marketing Management

Marketing Analytics

Vendor Capability Ratings

Average 75

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

BulkSMS Reviews

Role: Consultant
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Features are easy to use

Likeliness to Recommend

7 /10

Pros

Performance Enhancing
Enables Productivity
Unique Features
Helps Innovate

Fredrick M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates BulkSMS from other similar products?

Ease of customization.

What is your favorite aspect of this product?

I can message a lot of people at once.

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

For easy communication, this is the product to use.

Pros

Reliable
Performance Enhancing
Saves Time
Respectful

Oghenekevwe O.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

It's good for generic bulk messages

Likeliness to Recommend

7 /10

What differentiates BulkSMS from other similar products?

Not much, just that its rates are lower.

What is your favorite aspect of this product?

The cheaper rates, plus they don't charge if until the messages have been received and if not, they refund. I like that I can fund wallet and use a little amount of money to reach more people via text.

What do you dislike most about this product?

They're too generic. Plus, no feature to allow people to respond or not.

What recommendations would you give to someone considering this product?

Try it, it's ok.

Pros

Trustworthy
Client Friendly Policies
Fair
Caring

Cons

Commodity Features

BulkSMS

What is BulkSMS?

Company Details

Need Assistance?

Awards & Recognition

BulkSMS Ratings

86 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love BulkSMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Opt-in Provides an opt-in option for potential subscribers.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BulkSMS Reviews

Features are easy to use

Likeliness to Recommend

Pros

Fredrick M.

Fantastic Product

Likeliness to Recommend

Pros

Oghenekevwe O.

It's good for generic bulk messages

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Text Messaging

Social Media Marketing Management

Scheduled Messaging

Communication Archive

Application Integration

Opt-in

Mobile Payments

Surveys Feedback

Loyalty Promotions Management

Mobile Marketing Management

Marketing Analytics

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization