Cisco Systems

Cisco SASE

Composite Score

8.5 /10

CX Score

9.0 /10

70 Reviews Write a Review

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What is Cisco SASE?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details

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Awards & Recognition

Cisco SASE won the following awards in the Secure Access Service Edge category

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2026 Data Quadrant Champion

Latest Award, 2026

1 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Product Impact

2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

Cisco SASE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco SASE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco SASE?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Performance Enhancing
Security Protects
Enables Productivity

Feature Ratings

Average 81

Secure Web Gateway (SWG)

Viable Alternative VS Traditional MPLS

Enablement for Security Teams

Zero Trust

Network Sandboxes

Web Application and API Protection (WAAP)

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

Remote Browser Isolation (RBI)

SD-WAN

Data Analytics / BI / AI

Vendor Capability Ratings

Average 79

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Cisco SASE Reviews

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Easy to use and implement if you have the budget!

Likeliness to Recommend

8 /10

Pros

Security Protects
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Generous
Less Friendly Negotiation
Less Transparent

Freda H.

Role: Operations
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Cisco Umbrella secure access lessens complexity

Likeliness to Recommend

9 /10

What differentiates Cisco SASE from other similar products?

The security service team was a true asset it gave us an advantage point where the company spent less on specialized staffing, when operating in a secure digital environment was sought after they provided good advice to remedy problems before they began. Unified and enhance security functions were state of the art.

What is your favorite aspect of this product?

Lessening the complexity for the company major components exist when Intergrations, implementation of SASE into networks, infrastructure while attempting to meet requirements ask for by the organization that clearly has an outdated system which untimely needs additional testing, staffing resources with applicable skills, deployment and optimization to enhance features and teak capabilities.

What do you dislike most about this product?

The additional cost associated with the product and services which led to a reduction in formal training of team members and the cisco team client services are not always readily available when needed., plan in advance.

What recommendations would you give to someone considering this product?

The SD Wan and cloud firewalls with the unified, enhanced security features was worth the investment, conduct a comprehensive evaluation with use cases, ask about features not listed that are on your wish list expect cost savings by consolidating multiple system and tools

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maria E. G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Network threat protection

Likeliness to Recommend

9 /10

What differentiates Cisco SASE from other similar products?

Among the features that make it an excellent solution and that also differentiate it from others is that it provides real-time security by blocking threats before they reach the network, its easy integration with other Cisco security products for complete protection, and its advanced threat intelligence analysis that allows us to stay one step ahead of potential attacks.

What is your favorite aspect of this product?

One thing I like about this tool is that it allows us as an organization to provide our team of professionals with protection for devices on our network, detection and blocking of malicious activity, and facilitation of safe Internet browsing for our employees. Cisco Umbrella is ideal for addressing business issues related to network security and protection against cyber threats.

What do you dislike most about this product?

Some unnecessary notifications can be overwhelming for the security team.

What recommendations would you give to someone considering this product?

I recommend Cisco Umbrella because I believe it is a solid solution for improving network security and protecting against cyber threats in business environments. Its ability to provide real-time protection, its integration with other security products, and its advanced threat intelligence analysis make it a reliable choice for organizations looking for robust network security.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cisco SASE

What is Cisco SASE?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Cisco SASE Ratings

87 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Cisco SASE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Network Sandboxes Sandboxes are used to safely execute suspicious code without risking harm to the host device or network.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Cisco SASE Reviews

Easy to use and implement if you have the budget!

Likeliness to Recommend

Pros

Cons

Freda H.

Cisco Umbrella secure access lessens complexity

Likeliness to Recommend

Pros

Maria E. G.

Network threat protection

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Secure Web Gateway (SWG)

Viable Alternative VS Traditional MPLS

Enablement for Security Teams

Zero Trust

Network Sandboxes

Web Application and API Protection (WAAP)

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

Remote Browser Isolation (RBI)

SD-WAN

Data Analytics / BI / AI

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support