What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Due Dates
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Add Notes
Notifications
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Ease of Customization
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
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Project Management - Enterprise
Score 9.0
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Objectives and Key Results
Score 8.9
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AI Content Creation and Optimization
Score 8.5
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ClickUp Reviews
Paweł M.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2024
A powerhouse.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It is more complex than most products out there, and we didn't believe in their promise at first, but when it clicked, it did with a blast!
What is your favorite aspect of this product?
Many functional features.
What do you dislike most about this product?
It has a steep learning curve.
What recommendations would you give to someone considering this product?
Prepare yourself for a steep learning curve that is ultimately worth it!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Less Efficient Service
- Wastes Time
Please tell us why you think this review should be flagged.
Mai S.
- Role: Operations
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Aug 2024
A complete workflow support center
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is organized in a way that allows any team to ensure consistent prioritization and fair distribution of workload. It brings everything together in one place, helping teams get everything they need to ensure a smooth workflow with ease.
What is your favorite aspect of this product?
I like ClickUp’s scheduling capabilities, where when a task is added to the list, the closing dates are monitored and tracked by ClickUp, and this helps us enhance our efforts to complete the task on time so that other tasks are not affected. I like that ClickUp keeps communication channels open, so we can ensure that updates are delivered immediately in all circumstances. I like the ease of setting up and filling out forms, the reports and dashboards are great and allow us to view all the details and statistics efficiently.
What do you dislike most about this product?
There is nothing I don’t like about ClickUp, it turns regular to-do lists into a hub for collecting information and updates, and allows us to merge them and form a comprehensive documentation and follow-up base.
What recommendations would you give to someone considering this product?
ClickUp keeps all tasks tracked, and documentation with it keeps the database updated constantly. With it, accurate information is quickly accessed, and the always open communication channels keep everything under control at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
REHAN S.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2026
Excellent Tool for Managing Complex Projects
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I think ClickUp is one of the more customisable project management tools I've ever seen so far. Teammembers can organize tasks in several ways and have all documentation, reports and the tracking of tasks in the same workspace.
What is your favorite aspect of this product?
Flexibility is its strength. The ability to toggle between views (Lists, Board, Gantt, Calendar) gives me great ways to see the project status as it relevant for the audience at the moment.
What do you dislike most about this product?
There's so much functionality, it's quite daunting when you first get started. You'll need a period of trial and error to get set up in a way that makes sense for the team.
What recommendations would you give to someone considering this product?
Begin with basic tasks, and gradually incorporate some of your automation functionality, which should make the transition to managing your tasks more flexible, as your team grows and begins to understand the functions of your new platform.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client's Interest First
Please tell us why you think this review should be flagged.
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