What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Task Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Task Assignment

91

Task Status

90

List Tasks

89

Due Dates

89

Task Prioritization

88

Task Categorization

88

Add Attachments

87

Task Reporting

87

Add Notes

86

Notifications

86

Drag and Drop Prioritization

86

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Customization

85

Quality of Features

85

Breadth of Features

85

Ease of Implementation

84

Ease of IT Administration

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Vendor Support

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

ClickUp Reviews

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A powerhouse.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It is more complex than most products out there, and we didn't believe in their promise at first, but when it clicked, it did with a blast!

What is your favorite aspect of this product?

Many functional features.

What do you dislike most about this product?

It has a steep learning curve.

What recommendations would you give to someone considering this product?

Prepare yourself for a steep learning curve that is ultimately worth it!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Wastes Time

Mai S.

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A complete workflow support center

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is organized in a way that allows any team to ensure consistent prioritization and fair distribution of workload. It brings everything together in one place, helping teams get everything they need to ensure a smooth workflow with ease.

What is your favorite aspect of this product?

I like ClickUp’s scheduling capabilities, where when a task is added to the list, the closing dates are monitored and tracked by ClickUp, and this helps us enhance our efforts to complete the task on time so that other tasks are not affected. I like that ClickUp keeps communication channels open, so we can ensure that updates are delivered immediately in all circumstances. I like the ease of setting up and filling out forms, the reports and dashboards are great and allow us to view all the details and statistics efficiently.

What do you dislike most about this product?

There is nothing I don’t like about ClickUp, it turns regular to-do lists into a hub for collecting information and updates, and allows us to merge them and form a comprehensive documentation and follow-up base.

What recommendations would you give to someone considering this product?

ClickUp keeps all tasks tracked, and documentation with it keeps the database updated constantly. With it, accurate information is quickly accessed, and the always open communication channels keep everything under control at all times.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

REHAN S.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Excellent Tool for Managing Complex Projects

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

I think ClickUp is one of the more customisable project management tools I've ever seen so far. Teammembers can organize tasks in several ways and have all documentation, reports and the tracking of tasks in the same workspace.

What is your favorite aspect of this product?

Flexibility is its strength. The ability to toggle between views (Lists, Board, Gantt, Calendar) gives me great ways to see the project status as it relevant for the audience at the moment.

What do you dislike most about this product?

There's so much functionality, it's quite daunting when you first get started. You'll need a period of trial and error to get set up in a way that makes sense for the team.

What recommendations would you give to someone considering this product?

Begin with basic tasks, and gradually incorporate some of your automation functionality, which should make the transition to managing your tasks more flexible, as your team grows and begins to understand the functions of your new platform.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client's Interest First

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