What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Workflow Management

90

Social Collaboration

89

Feature Management

89

Product Management

88

Release Planning

86

Backlog Management

85

Idea Management

85

Visual Roadmap

83

User Needs Management

83

Strategic Vision

80

ALM Integration

80

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Quality of Features

89

Ease of Data Integration

88

Breadth of Features

87

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

82

Vendor Support

82

ClickUp Reviews

Abigail C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very complete and customizable tool.

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Task management, time tracking, planning of projects, and communication tools are just some of the features that set this software apart from the competition and make it an excellent productivity tool.

What is your favorite aspect of this product?

The adaptability was a big selling point for me. The application provides multiple perspectives, such as list, board, calendar, and Gantt chart, to meet the needs of diverse groups. Its adaptability is boosted by the fact that workflows may be modified, new fields added, and routine operations automated.

What do you dislike most about this product?

It has a lot of features and settings that can be tweaked, but I found that to be overwhelming at first. While the tool's website and YouTube channel provide extensive resources to help users get started, some groups may still benefit from supplementary training to fully utilize the software's capabilities.

What recommendations would you give to someone considering this product?

ClickUp is a fantastic project management solution that provides a nice mix of adaptability, collaboration, and integrations, thus I highly suggest it. Teams searching for a complete project management solution will find ClickUp's price plans to be very attractive.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Shubham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

ClickUp - level up your project management.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is cost effective for medium scale organisations with better long term benefits and also has better customer experience team.

What is your favorite aspect of this product?

ClickUp is better compared to other project management softwares and has modern tracking systems

What do you dislike most about this product?

What i dislike is the confusing UI it has for dashboards which needs to be improved.

What recommendations would you give to someone considering this product?

I recommend this for small and medium organisations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel R.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hard to learn interface, lots of features,

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The breadth of features, especially for free teams, paid teams, integrated with document management especially. It has a variety of integrations with plenty of other softwares, that you can use with slack, discord, etc. Additionally, ClickUp allows for dashboard views, and goal tracking OKR/KPI's so you can find everything in one place without having to switch between a bunch of different softwares.

What is your favorite aspect of this product?

Having an easy search, CTRL or CMD + K, allows you to navigate freely throughout the app, however folder system takes a bit to get where you need to head. ClickUp creates a ton of business value, even the free version is extremely good.

What do you dislike most about this product?

It's really unintuitive for first-time users, takes a second to understand. Especially with a grayscale app, it makes it hard to find things, and can feel overwhelming if you're not used to shortcuts.

What recommendations would you give to someone considering this product?

As with a lot of products, try out the free version before going with another plan, see if you really need those features, and if another simpler management solution like Trello may be best suited for you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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