What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Workflow Management

90

Social Collaboration

89

Feature Management

89

Product Management

88

Release Planning

86

Backlog Management

85

Idea Management

85

Visual Roadmap

83

User Needs Management

83

Strategic Vision

80

ALM Integration

80

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Quality of Features

89

Ease of Data Integration

88

Breadth of Features

87

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

82

Vendor Support

82

ClickUp Reviews

Cindy L.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent software with lots of documentation.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

At the enterprise level, transition from a waterfall to an agile methodology (work in progress). Obtain data on the workload per worker, team, and customer. Business performance is being carefully measured and is projected to increase in the future. All of our SOPs are now treated as documents in ClickUp, with a massive hierarchy. All of our development checklists, along with SOPs and processes, are in one location. At ClickUp, we have a whole HR hiring process that has fully replaced an HR technology we previously utilized.

What is your favorite aspect of this product?

It's the only project management software I've encountered that integrates project management tasks and checklists with document management; having them both in one place is incredible. ClickUp is an outstanding cross-platform solution for mobile users, with highly customizable quick and simple dashboard settings and a large number of pre-built automations.

What do you dislike most about this product?

It can be a little unstable at times, but its development staff is always issuing updates because the product is expanding so quickly. This typically indicates that something will go awry. They do, however, have a good mechanism for tracking and addressing issues. Using custom fields as an option in all widget configuration choices in panels. Custom roles should be fundamental security capability, not a company-only option.

What recommendations would you give to someone considering this product?

If your approach is extremely PMO, I recommend modeling numerous projects end-to-end to see if controlling time and dates using clickup makes sense for you. It's incredible software that will alter your life (once you get the hang of it), but there's a steep learning curve, and three years later, I'm still learning new things every day. My advise is to hire a ClickUp specialist to assist you in getting it set up right in the beginning, as it will save you a lot of hassle and confusion later on.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luis J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup you won't find better tools than ours

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Our system works on a centralized software for managing activities and tracking other teams. The dashboards are very useful to show accurate data and help a lot to perform analysis. Overall, ClickUp is a solution to everything related to task, time and project management. Our company wastes no time looking for a time management tool in addition to project management. Because we already have it at hand.

What is your favorite aspect of this product?

Our project management is significantly improved thanks to ClickUp, it is easy to handle for that area in general and its task assignment is very useful in the field which is provided to other team members. It is very intuitive, with so many functions to use. The development of this product shows the level of trust and professionalism behind it.

What do you dislike most about this product?

Being a great product it does have small issues such as the delay in loading some websites, it would also be helpful if projects can be created in a way to involve all team members (dev, tester and DB) and of course better ways to continue projects in stages, rather than creating additional nested task lists.

What recommendations would you give to someone considering this product?

In all of our evaluations the management of projects and tasks among various Clickup staff has been successful in meeting expectations. The project classification and prioritization is very useful. It facilitates the management of teams and remote workers and is much more intuitive than making complex task lists. It is recommended to people who can structure portfolios, programs and projects. It allows to establish different levels of control.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good project management tool improves productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. As my team has expanded, I've realized that I need to be able to grasp the status of team projects while on the move. The ability to monitor the status at any moment and answer any queries from management as I know it is amazing.

What is your favorite aspect of this product?

My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job. I enjoy how simple it is to use, how customized it is, and how affordable it is. I also enjoy the idea that, despite being a relatively new tool, a community is assisting and supporting it, and there is a possibility to propose additional features and extensions that we as users require. My team and I have successfully implemented ClickUp, and it is extensively utilized by our vendors, agencies, and others.

What do you dislike most about this product?

I honestly have no more complaints about this excellent software it has been a game changer for good in our company.

What recommendations would you give to someone considering this product?

ClickUp is overly feature-rich and confusing at first, but they provide beginner, intermediate, and expert training to familiarize you with ClickUp and its capabilities; there's no need to start with everything and become overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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