What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 86

Operational Dashboard

89

Network Mapping

89

Traffic Monitoring

88

Network Compliance Management

88

Network Quality of Service

88

Network Performance Management

87

Network Configuration Management

87

Network Analytics

86

Network Environment Monitoring

85

Network Reporting

85

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of IT Administration

85

Quality of Features

84

Ease of Implementation

84

Usability and Intuitiveness

82

Business Value Created

82

Ease of Customization

81

Vendor Support

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

79

Datadog Reviews

Jay J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Great tool to manage onprem / cloud infrastructure

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Ease of use and configuring any changes.

What is your favorite aspect of this product?

Providing accurate data and automated future prediction for any alerts.

What do you dislike most about this product?

More study material could have been provided

What recommendations would you give to someone considering this product?

The cost is bit high but makes life very easy.

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Caring

Himanshu C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Strong Observability Across Environments

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

According to my point of view, I find Datadog stands out because it provides a unified view of infrastructure, applications, logs, and cloud services in a single platform. This makes troubleshooting faster, improves incident response, and reduce the need to switch between tool. Its strong cloud integrations, scalability, and real-time visibility help my team maintain reliable performance and make informed operational decisions efficiently.

What is your favorite aspect of this product?

My favorite aspect of Datadog is the visibility it provides across the entire IT environment. Having infrastructure metrics, application performance data, logs, and alerts available in one place makes it much easier to understand what is happening and quickly identify the root cause of issues. According to my perspective, this saves valuable time during troubleshooting, improves team efficiency, and help ensure that critical services remain reliable for users.

What do you dislike most about this product?

What I dislike most about Datadog is that the pricing can become difficult to predict ad usage grows. As more hosts, services, logs, and monitoring features are added, costs can increase faster than expected, making budget planning challenging. While the platform offers powerful capabilities, it often requires careful monitoring of usage to avoid unexpected expenses. For organizations with rapidly expanding environments, managing costs can sometimes be just as important as managing the technology itself.

What recommendations would you give to someone considering this product?

If we are considering Datadog, I would recommend taking the time to evaluate which features our organization truly needs and estimating our expected usage before committing. The platform delivers excellent visibility across infrastructure, applications, and cloud services, making it especially valuable for complex or growing environments. However, it’s important to understand the pricing model and monitor usage closely to ensure costs remain aligned with our budget. If comprehensive monitoring and faster troubleshooting and priorities of our team, Datadog is a strong solution worth considering.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Fair

Cerina C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

One Platform; Full-Stack Observability

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Provision of full stack observability and not just network monitoring since it combines the three observability pillars namely metrics, logs and traces hence covers performance analytics, logs, network traffic, applications, cloud services and infrastructure. Contains a large integration ecosystem making it easy to integrate with the existing Finacial IT infrastructure.

What is your favorite aspect of this product?

It is a SaaS monitoring platform and this reduces infrastructure management overhead for my team Has a strong APM

What do you dislike most about this product?

Has a complex pricing structure that is dependent on APM traces, hosts, network and synthetic monitoring among others all of which make cost management quite challenging

What recommendations would you give to someone considering this product?

For enhanced cost management control log and metrics retention by monitoring only the critical hosts, reducing log retention period, using sampling for traces and filtering all unnecessary logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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