DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
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Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

Access Permissions Management

89

File Approvals Esignatures

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Michael S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy to use, great technical Support

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Easy of USE, ability to create new workflow with Ease

What is your favorite aspect of this product?

It just works once it is set up.

What do you dislike most about this product?

When a new version comes out and the design is changed a little

What recommendations would you give to someone considering this product?

Make sure you have a good Value Added reseller that can support what you need done

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreya R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Streamlining Document Management

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its strong emphasis on intelligent automation and seamless integration is its best part. It offers robust workflow automation, optical character recognition and secure cloud based or on-premises deployment options. It easily gets integrated with ERP systems which is beneficial for enhancing efficiency without overhauling existing systems.

What is your favorite aspect of this product?

It enables the creation of custom workflows for document approvals, routing and archival significantly reducing manual processing and improving compliance tracking. The smart OCR and indexing features improve document retrieval, making it easier to manage large volumes of data .

What do you dislike most about this product?

The learning curve for new user are too steep, so its quite challenging for them to navigate through the interface.

What recommendations would you give to someone considering this product?

I would highly recommend it for the organization where there is a strong requirement for document security, compliance tracking and workflow automation.

Pros

  • Performance Enhancing
  • Caring
  • Client Friendly Policies
  • Includes Product Enhancements

Sonam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Reliable ECM

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its Deep focused on enterprise content management and document automation, make its feature unique from other similar platforms. It integrates with workflow automation, intelligent data capture and compliance support into one solution. Its cloud based and on-premise flexibilty.

What is your favorite aspect of this product?

The automation and workflows engine is my favorite aspect of this product. It reduces manual intervention, streamline document approvals and enforces compliance riles without heavy custom development.

What do you dislike most about this product?

Firstly its user interface is outdates, secondly its certain advanced configuration require technical expertise. Also it is costlier for small businesses.

What recommendations would you give to someone considering this product?

I would highly recommend it for organizations that relies on ERP integrations and document driven workflows. Also first evaluate the need of the team and there strength before purchasing.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

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