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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance & Observability-Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
3% Neutral
94% Positive

Pros

  • Transparent
  • Effective Service
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Transaction Request Performance

87

Real User Monitoring

87

Code Performance Monitoring

86

Dependency Tracking

86

Application Metric Reporting

85

Application Request Tracing

85

Error Reporting

85

Enterprise Cloud Platform Support

85

Synthetic Monitoring (RUM)

85

Cloud/On-Prem/Hybrid Deployment

85

Automated Diagnostics

84

Vendor Capability Ratings

Average 82

Breadth of Features

86

Ease of Implementation

85

Business Value Created

84

Quality of Features

84

Vendor Support

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

80

Usability and Intuitiveness

80

Availability and Quality of Training

80

Ease of Data Integration

78

Dynatrace Reviews

Christina R.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Excellent Solution for managing applications

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace combines the ability to observe and security in one software. It also provides real time monitoring and notifications are sent into respective departments.

What is your favorite aspect of this product?

Dynatrace among its competitors has been ranked easy to use. This is due to fact that its alerting system works effectively. It also provides graphs and charts for data presentation.

What do you dislike most about this product?

The User interface is not user friendly from a non-technical perspective. Dynatrace comes with several versions, some of which have been reported to cause incidents. The alert mechanism however not as seamless as it should be.

What recommendations would you give to someone considering this product?

This is a great platform for companies looking to save costs on observations, monitoring and security by getting different software. Dynatrace embeds them all in one.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

ANIKET K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Seamless Performance with Unified Observability

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Dynatrace stands out by seamlessly integrating observability and security, offering real-time insights and automated intelligence that sets it apart in optimising and securing digital performance.

What is your favorite aspect of this product?

My favorite aspect of Dynatrace is its unparalleled ability to provide comprehensive, real-time insights into performance, enabling proactive optimisation and ensuring a seamless user experience.

What do you dislike most about this product?

While Dynatrace offers robust features, the licensing costs can be a drawback for smaller organizations, impacting accessibility to its advanced performance management capabilities.

What recommendations would you give to someone considering this product?

i will recommend this to startup and large scale company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dinesh B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Excellent monitoring tool which is secured

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

It provides end-to-end view across the full stack observability which offers faster resolution and more visibility insights into the real time data of the services.

What is your favorite aspect of this product?

Full-Stack Observability, Root Cause Analysis, Real User Monitoring, Cloud-Native Support. The interface is one of the best.

What do you dislike most about this product?

Only one thing i dislike is the price is relatively high.

What recommendations would you give to someone considering this product?

I would highly recommend to use it because of its good integration capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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