FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 88

Collaboration

91

Infinite Canvas

88

Role-Based Access

88

Annotation

88

Multimedia Content

87

Sticky Notes

87

Record, Save, and Export Canvases

84

Screen Sharing

84

Surveys and Polling

83

Integration with Meeting Solutions

83

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

87

Usability and Intuitiveness

87

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Breadth of Features

86

Ease of Data Integration

84

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

83

Vendor Support

81

FigJam Reviews

Yeni O.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Gives me a running start for design projects.

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Figjam integrates with Figma , which is the primary design tool within my team , in unique ways that is very distinct from other web based whiteboarding tools .This has allowed for an almost seamless transition of ideas from live Figjam brainstorming boards into complex designs on Figma. This interaction between Figma and Figjam enables better team collaboration and alignment , easily linking group visual design plans on Figjam with actionable design prototypes on Figma.

What is your favorite aspect of this product?

Figjam boasts a simple but powerful user interface, despite the broad diversity of features available to users. Its dotted grids are easy to navigate around without being overly imposing, and there is a variety of ways through which I can give feedback to design ideas during team collaboration sessions, using sub-tools like stamps and stickers.

What do you dislike most about this product?

The first canvas I initiate on Figjam is always slow and then gets faster as I open subsequent canvas. It will be nice to see more intuitive colour selection for sticky notes on Figjam.

What recommendations would you give to someone considering this product?

Introducing Figjam into our design workflow , basically made the entire design process within my team from brainstorming to design conclusion, a lot more connected and convenient to track.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Yash R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent product

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Collaboration within team

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Less features

What recommendations would you give to someone considering this product?

Excellent for ideation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Caring

Kurupali V.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Best for Mapping Data Privacy Workflows.

Likeliness to Recommend

7 /10

What differentiates FigJam from other similar products?

FigJam provides a super lightweight and easy-to-use canvas to connect legal with design teams. It comes with native Figma integration, which lets you visualize privacy by design in your product throughout the development process without requiring a steep learning curve. This unrivaled simplicity helps in real-time stakeholder alignment on complex data flows.

What is your favorite aspect of this product?

Especially love the prebuilt templates and diagramming tools for mapping data inventory and user consent flows. As a privacy consultant, it is essential that you are able to visualize the flow of personally identifiable information (PII) through your system. It is easy to drag and drop and connect these processes in FigJam, so that technical and non-technical stakeholders can see privacy risks right away.

What do you dislike most about this product?

FigJam does not offer granular enterprise-grade access controls or data residency capabilities natively today. In the case of mapping sensitive compliance frameworks, it is imperative to regulate which board sections are visible or exportable. When working on large, enterprise level data mapping blueprints, the platform also becomes a bit cluttered and slow.

What recommendations would you give to someone considering this product?

Migrate to Enterprise to unlock critical advanced security features and administrative controls. Set very strict rules about never pasting live sensitive data, or actual PII onto the boards before using it for client work! View it as a mapping tool more than a secure storage mechanisms for data.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Client's Interest First

Cons

  • Slower Product Innovation
  • Less Productive
  • Leverages Incumbent Status

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