Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Efficient Service

Feature Ratings

Average 83

Analytics and Reporting

85

Device and Browser Analytics

85

Marketing Analytics

84

Conversion Analysis

84

Data Management

84

Audience Segmentation

83

Data Warehousing

83

Data Integrity

83

Data Analysis and Survey Function

82

API Framework

82

Mobile Functionality

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Jessica H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

The Data Goldmine

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

how deeply it integrates with other Google products—that would have to be the one. It’s almost like having a direct line into the world’s largest search engine, allowing you to track and understand user behavior on your site with a level of precision that’s tough to match

What is your favorite aspect of this product?

I can set up a custom funnel, dive into specific audience segments, and view only what’s relevant to my goals.

What do you dislike most about this product?

Setting up custom events, for example, sometimes feels like I’m jumping through hoops to get data that should be easy to capture.

What recommendations would you give to someone considering this product?

Don’t treat it as the be-all and end-all; dive deeper into session length, user behavior, and goal completions to get a real sense of what’s working.

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Generous Negotitation

Sayyam S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

great Website Performance Tracker

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

google analytics provides a more complete picture of user demographics and behavior than jetpack or wix analytics.

What is your favorite aspect of this product?

it tracks user activity on my website from session duration to bounce rate giving me a complete picture of how users interact with the site.

What do you dislike most about this product?

customizing reports might be time consuming and confusing if you are unfamiliar with google analytics.

What recommendations would you give to someone considering this product?

google ads users benefit from the integration which provides full campaign visibility.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pallavi K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use ,but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It unlocks the power of understanding and makes quick compare report.

What is your favorite aspect of this product?

Tracking website traffic also it's a top tool and analysing user behavior.

What do you dislike most about this product?

It doesn't provide real time data and it offers limited customization.

What recommendations would you give to someone considering this product?

Its a audiences centric product and give a vast amount of information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

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