Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.2 /10

194 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Fair
Transparent
Continually Improving Product

Feature Ratings

Average 83

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Analytics and Reporting

Cloud Migration

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Kiran K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

The best global load balancing i've ever used

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

In the case of the best service provider and is league above the rest, google cloud's load balancing, being able to use one single ip address for a global service is the biggest difference. i chose it because it makes our dns simple and makes our architecture much cleaner it's the best way to ensure that our users always get the lowest possible latency no matter where they are in the world.

What is your favorite aspect of this product?

I love the cloud cdn integration. it's just a checkbox on the load balancer and suddenly our static assets are being served from google's edge locations. also managed certificates feature is a huge time saver as well, it will automatically take care of our renewals for certs and we will never have to worry about a site going down because of an expired cert. everything looks very automated and reliable.

What do you dislike most about this product?

The cost of the premium network tier can add up if you have a lot of global traffic. it's a premium service and it's priced like that.

What recommendations would you give to someone considering this product?

If you're building a global web application then you need google cloud's load balancing. it's a game changer when it comes to performance and simplicity.

Pros

Performance Enhancing
Trustworthy
Respectful
Altruistic

Kavita S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

The most intuitive cloud console available

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I've used all the big cloud providers, and google cloud has by far the best user interface. not just the search bar at the top that actually works and finds what you need instantly, of course, but the difference is in the user experience. it feels like a modern web app rather than a complicated piece of enterprise software.

What is your favorite aspect of this product?

The project-level isolation is perfect for our agency. we are able to keep every client's resources completely separate and have billing for every one of them. i also love the "estimated cost" feature that pops up whenever you are about to create a new resource. it helps us avoid any nasty surprises at the end of the month. the mobile app is also surprisingly good for checking on things while on the go.

What do you dislike most about this product?

Sometimes the error messages in the console are a bit vague. you often have to dive into the logs to find out what would have gone wrong.

What recommendations would you give to someone considering this product?

If you want a cloud platform that is easy to navigate and manage, go with google cloud. it's the most easy to navigate cloud platform out there.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Inspires Innovation

Nandini S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

A modern cloud computing experience

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers modern cloud computing features that make project management more efficient.

What is your favorite aspect of this product?

I've used it to keep my tasks organized in a cloud environment.

What do you dislike most about this product?

Sometimes it takes a while to understand the initial configuration.

What recommendations would you give to someone considering this product?

I recommend users consult the platform's guides and tutorials.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

Google Cloud Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Cloud Migration Migration of applications and workloads to cloud.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Kiran K.

The best global load balancing i've ever used

Likeliness to Recommend

Pros

Kavita S.

The most intuitive cloud console available

Likeliness to Recommend

Pros

Nandini S.

A modern cloud computing experience

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Analytics and Reporting

Cloud Migration

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support