Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

83

Drag and Drop Design

82

Workflow Automation

82

Electronic Signatures

81

Version Management

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product!!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Integration with Google Ecosystem, Ease of Use, Cost and Accessibility

What is your favorite aspect of this product?

Google Forms is its simplicity and ease of use. easy for both members of creators and respondents to navigate and interact with forms.

What do you dislike most about this product?

Limited Customization Options Limited Question Types Limited Analysis and Reporting Features

What recommendations would you give to someone considering this product?

Google Forms offers a variety of pre-built templates for surveys, quizzes, event registrations, feedback forms, and more. Take advantage of Google Forms' conditional logic feature to show or hide questions based on respondents' previous answers. This can help personalize the form experience and streamline the process for respondents.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2024

An Exploration of Google Forms

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Jasrah ..

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

AMAZING FOR CREATING FORMS

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates itself from other similar products through its seamless integration with the Google Workspace ecosystem, ease of use, real-time collaboration, and accessibility features. It offers a user-friendly interface, automatic data collection into Google Sheets, and robust sharing options, making it ideal for both personal and professional use.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets, allowing for real-time data collection and analysis. This integration streamlines the workflow, making it easy to manage and interpret responses efficiently.

What do you dislike most about this product?

The feature I dislike most about Google Forms is its limited customization options for form design and aesthetics. It lacks advanced styling capabilities, making it challenging to create visually distinctive and branded forms.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, I recommend: Utilize Google Workspace Integration: Leverage its seamless integration with Google Sheets, Docs, and other Google Workspace tools for efficient data management and collaboration. Explore Add-ons: Enhance functionality by exploring available add-ons for features like advanced analytics, form timers, and custom notifications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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