Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Aileen C.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

From Hard Hats to Headsets with Google Meet.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

With one click, everyone’s in the loop, screen sharing plans and discussing changes in real-time. It’s been particularly useful for remote inspections, where we can walk the site with a tablet, show the inspectors live footage, and get immediate feedback without them having to travel.

What is your favorite aspect of this product?

My favorite feature has to be the seamless integration with Google Workspace. We use Google Drive for all our documents, and being able to pull up files directly in a meeting is incredibly handy. The real-time captions are great, especially on noisy sites where catching every word can be a challenge

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

It’s saved us loads of time and kept our projects moving smoothly. Clients appreciate the ability to join meetings easily and stay updated on progress.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Emma J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My analysis on Google meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its smooth connection with other Google products is a game-changer - I can easily share Docs, slides, or even my screen without breaking any troublesome. And since it's from Google, you can trust it.

What is your favorite aspect of this product?

It's super user-friendly amd easy to use. Even my friends who are not so tech person can join a meeting without any sufferings.

What do you dislike most about this product?

It is great for basic video conference, it has all basic staff. But it'll be so great if it had some additional tools.

What recommendations would you give to someone considering this product?

If you're looking for a easy, clean and user-friendly video conferencing solution, give Google Meet a chance. It's free, easy to use, and connects smoothly with other Google products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dustin A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

A Constantly Improving Tool.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is much more reliable during meetings than other products I've tried.

What is your favorite aspect of this product?

The UI is clean and straight to the point.

What do you dislike most about this product?

I think the screen share feature could use a little work.

What recommendations would you give to someone considering this product?

If you already use other Google products like Drive, Calendar, Docs, etc., Google Meet is a no-brainer. Google Meet can integrate with other platforms, but the integration with Google products is seamless.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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