Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Aron C.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Effective space for meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to use and navigate. Unlimited time

What is your favorite aspect of this product?

Sharing of files

What do you dislike most about this product?

Limited to sharing multiple files

What recommendations would you give to someone considering this product?

Implement

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Continually Improving Product

Rahul C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy and Productive !

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's simple and no nonsense product.

What is your favorite aspect of this product?

Ease and convenience is the main highlight.

What do you dislike most about this product?

It does not perform that well in meetings with large audience. Only goes well with google workspace.

What recommendations would you give to someone considering this product?

Go for it. I won't disappoint you. Brings immense business value with it.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Prabhat S.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good Tool for Google Ecosystem, Needs Upgrade!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

1. Integration with Google Workspace: - Seamless synchronization with Google Calendar, Gmail, Google Drive. - Direct access to Google Docs, Sheets, Slides, and Jamboard for real-time collaboration. 2. User-Friendly Interface: - No additional software installation required; accessible directly via web browsers. - Easy joining process with single-click access from shared links. 3. Security: - Encrypted meetings in transit. - Two-step verification. 4. Scalability: -Supports up to 250 participants per meeting. -Live streaming capabilities for up to 100,000 viewers within a domain.

What is your favorite aspect of this product?

Seamless integration with Google Workspace. This integration significantly enhances productivity and convenience by allowing users to schedule, join, and manage meetings directly from Google Calendar, Gmail, and other Google apps. Additionally, the ability to collaborate in real-time on Google Docs, Sheets, and Slides during a meeting is a standout feature. It streamlines workflows, reduces the need to switch between different applications, and fosters efficient, collaborative environments, which is especially beneficial for both educational and professional settings.

What do you dislike most about this product?

The background visual effects are the weakest point of this platform, its very inconsitent and reveals the real background multiple times during a call. Google needs to do some serious upgrades there since this ruins the complete video call experience

What recommendations would you give to someone considering this product?

Leverage Google Calendar Utilize Gmail Collaborate in Real-Time Use Noise Cancellation Use Breakout Rooms Install the Mobile App

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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