IBM

IBM Security MaaS360

Composite Score

6.9 /10

CX Score

7.2 /10

32 Reviews Write a Review

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What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details

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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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2 Top Rated Capabilities

3 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Service Experience
Product Impact

2022

IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

5% Negative

0% Neutral

95% Positive

Pros

Acts with Integrity
Security Protects
Caring
Helps Innovate

Feature Ratings

Average 71

Device Management and Security

Automation on Demand

Fencing

Mass Enrollment

Manage All Endpoints

Content Management

Application Management

Single Pane of Glass

Real-Time Resolution

Expense Management

Location Services

Vendor Capability Ratings

Average 67

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Also Featured in...

Enterprise Mobility Management

Score 5.7

View IBM Security MaaS360 in this category (opens in a new tab)

IBM Security MaaS360 Reviews

Vinay R.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Bad product with bad support

Likeliness to Recommend

5 /10

What differentiates IBM Security MaaS360 from other similar products?

Bundle with other IBM products

What is your favorite aspect of this product?

Username entry logs

What do you dislike most about this product?

Pathetic support

What recommendations would you give to someone considering this product?

The support is very bad and they cannot evolve with that support

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Abhinandan Y.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2026

Reliable and Secure Endpoint Management Platform

Likeliness to Recommend

9 /10

What differentiates IBM Security MaaS360 from other similar products?

Unified management of Android, iOS, Windows, and macOS devices Strong security and compliance policy controls Device enrollment and lifecycle management Centralized administration from a single console Reporting and visibility into managed endpoints Integration with enterprise security processes

What is your favorite aspect of this product?

Centralized endpoint management Security policy enforcement Device enrollment and provisioning Compliance monitoring Multi-platform device support Ease of administration

What do you dislike most about this product?

Reporting could be more flexible. The user interface can feel complex for new administrators. Some advanced configurations require additional learning. Dashboard customization options are limited. Integration setup can take time. Documentation could be more detailed in certain areas

What recommendations would you give to someone considering this product?

Define your endpoint management and security requirements before evaluating the product. Test device enrollment and policy deployment with a pilot group. Verify support for all operating systems used in your environment. Review compliance and security policy capabilities.

Pros

Performance Enhancing
Effective Service
Inspires Innovation
Caring

Chetan B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2026

Reliable solution for managing and securing device

Likeliness to Recommend

8 /10

What differentiates IBM Security MaaS360 from other similar products?

MaasS360 helps us manage diffrent type of devices from a single console. Device enrollment is striaghtforward, and the security and compliance features make it easier to manage company devices.

What is your favorite aspect of this product?

My favorite aspect is the ability to manage and secure diffrent devices from a single console. it makes device enrollment, policy management, and compliance monitoring easier for our team.

What do you dislike most about this product?

What i dislike most is that the user interface can sometimes feel complex, especially for new administrators. Some reporting and customization options could also be easier to use and configure.

What recommendations would you give to someone considering this product?

I would recommend evaluating your device management and security requirements before implementation. MaaS360 is a good option for organizations that need centralized management of mobile devices and endpoints. it is expecially usefull when managing a large number of devices and enforcing security policies across the organization.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

IBM Security MaaS360

What is IBM Security MaaS360?

Company Details

Need Assistance?

Awards & Recognition

IBM Security MaaS360 Ratings

81 Likeliness to Recommend

1 Since last award

92 Plan to Renew

1 Since last award

67 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love IBM Security MaaS360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Fencing Geofencing/time & network fencing where organizations can create framework and policies to allow certain functionalities when devices enter or exit networks

Mass Enrollment The ability to support multiple enrollment options, such as QR code enrollment and specific Android, Samsung, Apple iOS and Windows device enrollment.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Real-Time Resolution Ability to resolve issues without remote desktop.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Mobility Management

IBM Security MaaS360 Reviews

Vinay R.

Bad product with bad support

Likeliness to Recommend

Cons

Abhinandan Y.

Reliable and Secure Endpoint Management Platform

Likeliness to Recommend

Pros

Chetan B.

Reliable solution for managing and securing device

Likeliness to Recommend

Pros

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Feature Ratings

Device Management and Security

Automation on Demand

Fencing

Mass Enrollment

Manage All Endpoints

Content Management

Application Management

Single Pane of Glass

Real-Time Resolution

Expense Management

Location Services

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness