IBM

IBM Security MaaS360

Composite Score

6.9 /10

CX Score

7.2 /10

32 Reviews Write a Review

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What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details

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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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2 Top Rated Capabilities

3 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Service Experience
Product Impact

2022

IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

5% Negative

0% Neutral

95% Positive

Pros

Acts with Integrity
Security Protects
Caring
Helps Innovate

Feature Ratings

Average 71

Device Management and Security

Automation on Demand

Fencing

Mass Enrollment

Manage All Endpoints

Content Management

Application Management

Single Pane of Glass

Real-Time Resolution

Expense Management

Location Services

Vendor Capability Ratings

Average 67

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Also Featured in...

Enterprise Mobility Management

Score 5.7

View IBM Security MaaS360 in this category (opens in a new tab)

IBM Security MaaS360 Reviews

Role: Information Technology
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2022

Easy to use and Fantastic product

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Efficient Service
Effective Service
Respectful

Nitish K.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Great product and easy to integrate

Likeliness to Recommend

10 /10

What differentiates IBM Security MaaS360 from other similar products?

Easy to use and user friendly GUI

What is your favorite aspect of this product?

Implementation and integration is easier and less maintenance

What do you dislike most about this product?

Video based training will be more helpful than documentation

What recommendations would you give to someone considering this product?

Great product and integration will be lot easier

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Elizabeth T.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Great toolkit, huge potential with patience!

Likeliness to Recommend

7 /10

What differentiates IBM Security MaaS360 from other similar products?

Way more powerful. Tons of customization. Very granular control. Great price point.

What is your favorite aspect of this product?

The infinite possibilities when configuring behavior across devices

What do you dislike most about this product?

It is really tough to learn because it is so complex.

What recommendations would you give to someone considering this product?

It is fabulous but requires time to master.

Pros

Includes Product Enhancements
Continually Improving Product
Reliable
Enables Productivity

IBM Security MaaS360

What is IBM Security MaaS360?

Company Details

Need Assistance?

Awards & Recognition

IBM Security MaaS360 Ratings

81 Likeliness to Recommend

1 Since last award

92 Plan to Renew

1 Since last award

67 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love IBM Security MaaS360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Fencing Geofencing/time & network fencing where organizations can create framework and policies to allow certain functionalities when devices enter or exit networks

Mass Enrollment The ability to support multiple enrollment options, such as QR code enrollment and specific Android, Samsung, Apple iOS and Windows device enrollment.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Real-Time Resolution Ability to resolve issues without remote desktop.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Mobility Management

IBM Security MaaS360 Reviews

Easy to use and Fantastic product

Likeliness to Recommend

Pros

Nitish K.

Great product and easy to integrate

Likeliness to Recommend

Pros

Elizabeth T.

Great toolkit, huge potential with patience!

Likeliness to Recommend

Pros

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Feature Ratings

Device Management and Security

Automation on Demand

Fencing

Mass Enrollment

Manage All Endpoints

Content Management

Application Management

Single Pane of Glass

Real-Time Resolution

Expense Management

Location Services

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness