Jamf

Jamf Pro

Composite Score

7.8 /10

CX Score

8.2 /10

18 Reviews Write a Review

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What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

8% Negative

0% Neutral

92% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 82

Real-Time Automation

100

Real-Time Resolution

100

Fencing

100

Automation on Demand

Application Management

Device Management and Security

Kiosk Management

Mass Enrollment

Single Pane of Glass

Integration with ITSM and ITAM Tools

Location Services

Vendor Capability Ratings

Average 79

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Also Featured in...

Patch Management

Score 8.2

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Enterprise Mobility Management

Score 8.1

View Jamf Pro in this category (opens in a new tab)

Jamf Pro Reviews

Hilary B.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Jamf Pro is complete endpoint protection

Likeliness to Recommend

8 /10

What differentiates Jamf Pro from other similar products?

It was easy to install and configure Jamf Pro. On our Apple devices it is effective and gives us peace of mind. Not only does it meet our needs as customers in terms of data restrictions and device security, but it also has site blocking which is a fantastic feature.

What is your favorite aspect of this product?

The user interface is easy to use, with detailed explanations of each component and simple implementation. Among the most popular macOS security solutions, it offers comprehensive endpoint protection for all macOS devices.

What do you dislike most about this product?

If you are not experienced in cybersecurity, you may find the warnings difficult to understand and use. While it's true that any software has its share of annoying bugs, they aren't particularly annoying here, and overall Protect is well polished.

What recommendations would you give to someone considering this product?

Jamf Pro is fantastic! It gives us greater control over our devices and allows us to go the extra mile to help our customers meet their security needs.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Saves Time

Tahir A.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

Jamf Pro is more secure for mac users and its a better for larger enterprises its fulfil their needs

What is your favorite aspect of this product?

Best feature is MDM and its provides a complete management and security solution for an Apple-first environment that is enterprise secure its fulfil the security requirement for which you need for device management.

What do you dislike most about this product?

Its only for MAC Users they must cover other OS and devices as well.

What recommendations would you give to someone considering this product?

Its more secure end-user productivity and creativity

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Ram A.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

The best Apple devices management tool out there

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

The advantage of Jamf Pro is the capability to control every feature and configuration on MAC and iOS devices without limitations. Jamf support is also helping with unique use cases that are not issues or bugs in the product.

What is your favorite aspect of this product?

Jamf made the transition to Work from home seamless and easy for the IT and Security teams. Jamf and ABM integration made computer provisioning fully automated, saving many hours of repetitive manual work.

What do you dislike most about this product?

In some cases, it takes some time for Jamf to keep up with Apple changes, we wish it could be faster. Jamf is limited to Apple devices only.

What recommendations would you give to someone considering this product?

I recommend having a team member with Jamf 200 certification and even better with the 300 certification - we found it very helpful to achieve very advanced requirements.

Pros

Enables Productivity
Unique Features
Efficient Service
Saves Time

Jamf Pro

What is Jamf Pro?

Company Details

Need Assistance?

Jamf Pro Ratings

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Jamf Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Automation Ability to take a single problem and resolve it within seconds.

Real-Time Resolution Ability to resolve issues without remote desktop.

Fencing Geofencing/time & network fencing where organizations can create framework and policies to allow certain functionalities when devices enter or exit networks

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Mass Enrollment The ability to support multiple enrollment options, such as QR code enrollment and specific Android, Samsung, Apple iOS and Windows device enrollment.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Patch Management

Enterprise Mobility Management

Jamf Pro Reviews

Hilary B.

Jamf Pro is complete endpoint protection

Likeliness to Recommend

Pros

Tahir A.

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

Ram A.

The best Apple devices management tool out there

Likeliness to Recommend

Pros

Feature Ratings

Real-Time Automation

Real-Time Resolution

Fencing

Automation on Demand

Application Management

Device Management and Security

Kiosk Management

Mass Enrollment

Single Pane of Glass

Integration with ITSM and ITAM Tools

Location Services

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Data Integration