What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Task Assignment

88

Task Status

87

List Tasks

87

Task Prioritization

87

Task Categorization

87

Add Attachments

85

Task Reporting

84

Add Notes

84

Automated Workflow

84

Notifications

83

Due Dates

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Customization

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Somya J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Enhancing and empowering agile project efficiently

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira easily integrate with atlassian products like trello , creating environement for project management among team. Jira can scale from small teams to large enterprises for project management.

What is your favorite aspect of this product?

Jira offers powerful planning and forecasting tools for complex and simpler project with task dividation tools among multiple teams. Jira have inbuilt automations rools to improve efficiency.

What do you dislike most about this product?

setting up and configuring jira is somewhat difficult for beginners and with extensive customizations it reduces performance.

What recommendations would you give to someone considering this product?

Jira would be best if you considering advance tools for management of your project among multiple team with high customizable scrum and kanban boards with real time updates.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tanya G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Highly Flexible Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It integrates seamlessly with a wide range of tools and services, including Confluence, Bitbucket, and hundreds of third-party applications, enhancing its versatility.

What is your favorite aspect of this product?

I believe that me and many other users appreciate Jira's powerful and flexible workflow customization. This feature allows teams to create, modify, and adapt workflows to fit their specific project requirements and processes, enabling more efficient and tailored project management.

What do you dislike most about this product?

I believe that the extensive customization options and features can make the initial setup and learning curve quite steep, requiring significant time and effort to master.

What recommendations would you give to someone considering this product?

Take time to plan and design your workflows before implementation. Understand your team's processes and configure Jira to match them.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Kavyansh G.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

"Excellent Tool for Product and Task Management"

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

There are various features which differentiates Jira from other similar products, Such as; Customizable Workflows Agile Project Management Powerful Issue Tracking Advanced Reporting and Dashboards Customizable Permissions and Security Easy Implementation

What is your favorite aspect of this product?

My favorite aspect of this product is its project and task management capabilities. We've been using Jira for a long time, and it has been highly beneficial from a business perspective. It allows us to easily track the status of projects and tasks for employees working on the same project, making our work more effective and efficient.

What do you dislike most about this product?

The cost of this product is quite high and could be reduced to make it accessible for small businesses. Additionally, the user interface could be improved.

What recommendations would you give to someone considering this product?

Jira remains a robust and versatile tool, particularly suited for larger teams and complex projects that require detailed tracking, flexibility, and integration with development tools. For smaller teams or simpler projects, it might be worth exploring other project management tools that offer a more straightforward, cost-effective solution with a gentler learning curve. Organizations should carefully evaluate their specific needs, team size, and project complexity to determine if Jira is the best fit.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

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