What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Workflow Management
Feature Management
Release Planning
User Needs Management
Social Collaboration
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Mansi G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2024
JIRA - Project Management Tool
Likeliness to Recommend
What is your favorite aspect of this product?
JIRA is Cross platform and can be used on multiple devices irrespective of OS. It Provide different Development lifecycle. It provides visibility for clients for project details. It do not have private related email sharing. Multiple options and dashboards in free tool. It also allow report sharing in different format for clients. It is cloud-based portal It helps to Manage your team and resources for the project Price is reasonable for an individual and an organization as well. It provides well communication data
What do you dislike most about this product?
Many alternative software are more powerful. It does not support disaster recovery. Some plugins cannot integrate and customize as per the client requirements. Due to Machine learning and an automated build system, sometimes the alerts are delayed, which can be eliminated for better forecasting. Performance of the tool or speed can be optimized Some of the features require heavy costing, which is difficult for a startup organization. Not suitable for small projects as challenging to understand the stats or perform analysis for short work. It is difficult to migrate data from one account to another account.
What recommendations would you give to someone considering this product?
Collaborate sheets and perform changes parallel by different teams in the documents. Create several financial and technical projects reports to showcase to the clients and project manager. Analysis of data based on historical stats and used for forecasting. Manage the work for different teams in a single dashboard. Put all project related documents on the cloud based portal which can be access everywhere. Distribute the task and track all the activities for the project. Alerts to get the details for the rules we created. Require less technical skills to operate. The UI is easy and simple to use.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Burhan Uddin N.
- Role: Finance
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2024
"Powerful Project Management Tool with Steep Learn
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself from other similar products through several key features: Highly Customizable Workflows: Jira allows extensive customization of workflows, issue types, and fields, making it adaptable to various project management methodologies like Agile, Scrum, Kanban, and more.
What is your favorite aspect of this product?
My favorite aspect of Jira is its highly customizable workflows. It allows teams to tailor their workflows to match their specific project management methodologies and processes, whether they follow Agile, Scrum, Kanban, or a custom approach. This flexibility enables teams to work more efficiently and adapt Jira to fit their unique needs.
What do you dislike most about this product?
What I dislike most about Jira is its steep learning curve for new users. Getting started with Jira and understanding its full range of features can be challenging, especially for teams unfamiliar with Agile methodologies or complex project management tools.
What recommendations would you give to someone considering this product?
If you're considering Jira, here are some recommendations: Invest in Training: Provide thorough training for your team, especially if they are new to Jira or Agile methodologies. Investing in training can help accelerate the learning curve and ensure everyone understands how to use the tool effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dhatri M.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Jira is easy to use and affordable too.
Likeliness to Recommend
What differentiates Jira from other similar products?
It has wide range of features and allows customisations which helps in proper streamlining of project timelines and adds to the clarity while working on the tasks. It is easier to track the resources and attachments as well which is an amazing feature. It is quick to understand and easy to use.
What is your favorite aspect of this product?
Being able to track the code that was committed to a git branch with the name of task that's created. This helps in finding the right resources and accomodate any changes and tracking at later point of time. One other thing is the clear way of defining roles and assigning the users to the tasks/projects
What do you dislike most about this product?
Not a dislike but would like to see more options while automating ticket creation like on a particular date once in 6 months, weekly, monthly, bi-weekly etc.
What recommendations would you give to someone considering this product?
I would suggest this as this is easier to use and has all the required features.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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