What is Microsoft Intune?
Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Intune?
Pros
- Security Protects
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Custom Commands
Kiosk Management
Real-Time Resolution
Device Management and Security
Mass Enrollment
Remote Support
Automation on Demand
No User Interruption
No Remote Control
Application Management
Manage All Endpoints
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Microsoft Intune Reviews
Sandeep Singh H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Best administration tool
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
MS Intunes supports multiple operating systems which makes it stand out in the market.
What is your favorite aspect of this product?
MFA is my favourite feature of ms intunes which has made my job easy to monitor the devices.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
I highly recommend this tool
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Raju R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2026
Modern Cloud-Based Endpoint Management
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
The key difference is that Intune removes much of the dependancy on on-premises infrastructure and there is no need of dedicated management servers or complex hierarchical setups to push policies. Everything is handled through the cloud, which makes it easier to scale across distributed environments and manage remote or hybrid workforces. And another major advantage of Intune is its deep integration with other Microsoft services.
What is your favorite aspect of this product?
The strong point is its reduction in operational overhead. In older setups, a system engineer would often spend a lot of time maintaining infrastructure just to support endpoint management like server, updates, connectivity issues, and so on. And the thing that stands out is the way access decisions are no longer just about whether a device is known or trusted but whether the user and device together meet certain conditions at that moment.
What do you dislike most about this product?
The point of friction is the pace of change and Intune evolved quickly, which is generally a good thing, but it also means features, settings, and behaviours can shift over time. And a lot of the management experience is intentionally abstracted, which is great when things are working normally, but it becomes less convenient when we need to understand why something failed.
What recommendations would you give to someone considering this product?
I would advise going in with the right expectations. Intune is not a deep control, everything-customisable type of tool like traditional on-prem endpoint management systems. Instead, it’s built around abstraction and policy-driven management. That means we gain scalability and simplicity but we may lose some granular control and direct visibility when things go wrong. And i would also say Intune is a strong choice if our organisation is moving toward a cloud-first or hybrid work model, especially if we’re already invested in the Microsoft ecosystem.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Kirstie T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Solid mobile management
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
More effective mobile device management
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Other tools provide more effective endpoint management
What recommendations would you give to someone considering this product?
Good for mobile, but consider other tools for other endpoints
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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