What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Collaboration

86

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

81

Content Management

81

Employee Directory

81

Workflow & Approvals

81

Virtual Offices

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Étienne D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic tool for teamwork and communication.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams includes a quick chat feature that allows you to quickly share messages, replacing endless email correspondence. During a project, it is easy to set up a channel for team collaboration that allows us to consolidate all project discussions and data into a single workspace. Plus, Microsoft Teams makes note-taking incredibly easy by automatically generating meeting summary notes after each meeting.

What is your favorite aspect of this product?

Microsoft Teams provides us with a reliable workspace that makes team collaboration easier. It helps us attend our team meetings virtually instead of reserving a physical space. All our Microsoft Teams meetings are always very clear and have good sounds and visual presentations, plus message and call notifications are immediate.

What do you dislike most about this product?

Adding participants outside the organization can be challenging.

What recommendations would you give to someone considering this product?

Microsoft Teams is one of the best tools available for internal collaboration. You will be able to communicate easily and efficiently throughout the project with the help of its highly effective communication capabilities, including online meetings and quick chats. When everyone involved is a member of the same organization, it works better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anuj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great Product where some things can be improved

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's integration with office 365

What is your favorite aspect of this product?

secure and safe

What do you dislike most about this product?

feels overwhelming for beginners

What recommendations would you give to someone considering this product?

There might be involvement of an learning curve with this product

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Generous Negotitation

CA Mansi A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Effective and convenient product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is very easy to handle as compare to other products.

What is your favorite aspect of this product?

Audio and visual quality while team meetings.

What do you dislike most about this product?

Polling option

What recommendations would you give to someone considering this product?

No recommendation as such. Maybe something in future.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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