What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
Daniel V.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2025
Great Collaboration tool in the MS environment
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's integrated into Microsoft ecosystem (Outlook, Excel, etc...). Because of that - it perfectly works with those systems and makes it very easy to collaborate with others on projects.
What is your favorite aspect of this product?
Love the ability to quickly message or video chat anyone in my company. It helps solve problems quickly and efficiently.
What do you dislike most about this product?
Stability can be spotty sometimes. I have to restart Teams if I feel something is off. And it is a resource hog on my computer, so depending on what I'm working on, I might turn it off.
What recommendations would you give to someone considering this product?
It's a great collaboration tool - especially if already are in the MS ecosystem.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Riteekraj M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
A Powerful, All-in-One Collaboration hub.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Deep Integration with Microsoft 365 Ecosystem - Teams isn’t just a standalone app—it’s tightly integrated with Word, Excel, PowerPoint, OneNote, SharePoint, and Outlook.Users can co-author documents in real time without leaving the Teams interface. All-in-One Collaboration Hub - Unlike Zoom (primarily meetings) or Slack (primarily chat), Teams combines chat, video conferencing, file sharing, project management tools, and app integrations in one platform.
What is your favorite aspect of this product?
I really like how seamlessly Microsoft Teams integrates with the Microsoft 365 ecosystem, allowing smooth collaboration on documents, scheduling meetings directly from Outlook, and managing projects without switching between multiple apps.
What do you dislike most about this product?
The application can sometimes feel heavy on system resources, especially during video calls with large groups, and navigation across multiple teams and channels can get overwhelming without proper organization.
What recommendations would you give to someone considering this product?
If your organization already uses Microsoft 365, Teams is an excellent choice because of its deep integration. To get the most value, invest some time in training your team on how to structure channels, use integrations effectively, and set up governance policies for smooth adoption.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maria B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Sep 2025
I am so happy that my company pics Microsoft teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is so much easier to use than google meets. Microsoft teams has anything you want right there. Along with a better camera than most other platforms that zoom in for an unknown reason.
What is your favorite aspect of this product?
I really like how one can go from messages to meetings (and scheduling assistant) to calls super efficiently. The gifs we can add when messaging is also a plus.
What do you dislike most about this product?
I dislike how I can't keep some messages I send to myself. They disappear after 30 days. Sometimes I want them for longer.
What recommendations would you give to someone considering this product?
Do it! Easy to learn and has a lot of features. Never has any technical issues as well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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