What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Shantel R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Huge fan of teams. Helps me communicate!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is incredibly intuitive and user-friendly, making it a popular choice among most clients. While Zoom is a strong competitor and I enjoy using it as well, Teams excels in keeping me connected with my teammates and sharing all types of important information seamlessly.
What is your favorite aspect of this product?
ams excels in keeping me connected with my teammates and sharing all types of important information seamlessly. I'm also obeseed with the AI integration with the note taking features
What do you dislike most about this product?
I don't know if there is much I dislike!
What recommendations would you give to someone considering this product?
this is one of the best tools to keep teams all over the world connected
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Md t.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Fantastic message and calling application
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's easy to use with all Microsoft products, which we generally use while working in IT industry and secondly allows 472 apps to choose from and integration with teams. It also let you connect with 250 to connect together in video conferencing for paid version. And allows 500k people to use Microsoft teams for free in an organisation.
What is your favorite aspect of this product?
It's easy collaboration for video conferencing and instant messaging facility
What do you dislike most about this product?
Nothing much, some time it get stuck when the meet gets over crowded.
What recommendations would you give to someone considering this product?
No recommendation as it's easy to use specially for people who have been using Microsoft package.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Anil S.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Best Team and file Management tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is connected with so many microsoft and other products which makes it one of the best tool in the market.
What is your favorite aspect of this product?
It is fast, reliable, safe and most importantly it is user friendly. I barely took a week to become perfect at using it.
What do you dislike most about this product?
I haven't came across anything to dislike.
What recommendations would you give to someone considering this product?
I would recommend this to everyone seeking a video conferencing and team management tool.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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