Moosend Customer Reviews 2026 | Email Marketing

Moosend

Composite Score

7.6 /10

CX Score

7.8 /10

16 Reviews Write a Review

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What is Moosend?

Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.

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Moosend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moosend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moosend?

0% Negative

10% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Auto-Responders

Campaign Management

Email Delivery

Segmentation

SPAM Compliance

Email Templates

A/B Testing

Content Authoring

Contact Database

Surveys and Polling

Basic Reporting and Analytics

Vendor Capability Ratings

Average 85

Ease of Customization

Business Value Created

Quality of Features

Vendor Support

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Moosend Reviews

Caleb J.

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

So much bang for your buck!

Likeliness to Recommend

10 /10

What differentiates Moosend from other similar products?

The cost for the features.

What is your favorite aspect of this product?

The automations

What do you dislike most about this product?

can be a little glitchy at times.

What recommendations would you give to someone considering this product?

Just do it.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Maverick C.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

World Class Email Marketing Software

Likeliness to Recommend

8 /10

What differentiates Moosend from other similar products?

Moosend is the ideal platform for establishing new enterprises with faster rates. This software enables the key generation tools that help in growing the business faster and allow the automation flow. Additionally, it also supports the all-in-one user-friendly interface.

What is your favorite aspect of this product?

The Moosend software has enabled newcomer entrepreneurs to grow their audience with mass engagement. Additionally, this platform efficiently manages your audience and provides professional email transactions. This software supports attractive digital personalization for users. So, you can analyze your marketing approach with great quality analytics.

What do you dislike most about this product?

Moosend at times shows issues while uploading the files in bulk. Additionally, this platform provides the minimum number of characters and is quite difficult to understand. The pro plan is a little expensive and not all beginners can afford it.

What recommendations would you give to someone considering this product?

Moosend is hassle-free software to use and understand with technical skills. So, if you have enough basic knowledge, you can use it without any trouble. Furthermore, this software provides the generation tools that help in ranking your enterprises at good rates. This software enables the innovative dashboard and you'll experience smooth processing from beginning to end.

Pros

Efficient Service
Fair
Client's Interest First
Continually Improving Product

James C.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Moosend helps you with innovative email marketing

Likeliness to Recommend

8 /10

What differentiates Moosend from other similar products?

Choosing an email marketing platform is just like deciding your home. The right choice will ease your life whereas a bad choice will give you such a hard time. Moosend is a gem in email marketing filed, you can enjoy its advanced features helps you in creating content that is extremely professional, fun and advanced alongside creative as you want to make it.

What is your favorite aspect of this product?

Moosend helps you with the management and creation of emails, newsletters, campaign, informational and reminder mails as well as newsletters. Many email marketing platforms lack the advanced and fun features this one offers. It’s an email marketing brand in itself. You can facilitate your each type of audience with the help of its vast and diverse content creation options.

What do you dislike most about this product?

Basic version doesn’t lets you enjoy the full benefits or even half of what Moosend offers, on the other hand, the premium version is very expensive. There should be a way here where people can enjoy their services on some level.

What recommendations would you give to someone considering this product?

A software like this is what people are actually looking but couldn’t really find at the end of the day. It is one of the great platforms for email marketing team so if you can pay the price I would suggest you to trust the review.

Pros

Trustworthy
Unique Features
Effective Service
Respectful

Moosend

What is Moosend?

Company Details

Book a Free Demo Today!

Moosend Ratings

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Moosend?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Email Templates The ability to create and curate email templates based off of approved brand standards.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Surveys and Polling Ability to survey customers and gather feedback.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Moosend Reviews

Caleb J.

So much bang for your buck!

Likeliness to Recommend

Pros

Maverick C.

World Class Email Marketing Software

Likeliness to Recommend

Pros

James C.

Moosend helps you with innovative email marketing

Likeliness to Recommend

Pros

Feature Ratings

Auto-Responders

Campaign Management

Email Delivery

Segmentation

SPAM Compliance

Email Templates

A/B Testing

Content Authoring

Contact Database

Surveys and Polling

Basic Reporting and Analytics

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Vendor Support

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training