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Moosend Logo
Moosend

Moosend

Composite Score
7.6 /10
CX Score
7.8 /10
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Category
Moosend
7.6 /10

What is Moosend?

Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.

Company Details

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Moosend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moosend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moosend?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Auto-Responders

92

Campaign Management

91

Email Delivery

89

Segmentation

88

SPAM Compliance

87

Email Templates

86

A/B Testing

85

Content Authoring

84

Contact Database

84

Surveys and Polling

82

Basic Reporting and Analytics

81

Vendor Capability Ratings

Average 85

Ease of Customization

91

Business Value Created

90

Quality of Features

90

Vendor Support

89

Ease of Implementation

89

Breadth of Features

88

Ease of IT Administration

86

Ease of Data Integration

83

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Availability and Quality of Training

79

Moosend Reviews

Austin R.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Good program I highly recommend it"

Likeliness to Recommend

8 /10

What differentiates Moosend from other similar products?

Compared to competing products, it stands out because to its superior customer service and user-friendliness. Furthermore, the program's templates are beautiful and simple to customize.

What is your favorite aspect of this product?

For our infrequent needs, as a market research firm, we find the "pay as you go" models of email marketing systems to be the most convenient. We just gave Moosend a try, and found that our open rates were far greater than they had been with any of the other platforms we had previously employed. We appreciate their accommodating of many techniques for confirming domain ownership. It has a simple and straightforward user interface. The response time from support is lightning fast.

What do you dislike most about this product?

Unfortunately, the time it takes to upload lists is far longer than what we've seen on other platforms. We were assured, however, that the lists undergo rigorous scrutiny throughout the uploading process and that this would prove useful down the line.

What recommendations would you give to someone considering this product?

Their free trial period is rather lengthy and comprehensive, providing a solid introduction to the platform.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Jonathan R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Great email marketing platform"

Likeliness to Recommend

8 /10

What differentiates Moosend from other similar products?

I like this program more than others because it is easy to configure and has a simple navigation, although the price is a bit expensive but it is a good program.

What is your favorite aspect of this product?

Moosend is an easy-to-use platform and the setup process was simple. To save time, I've been able to create my own email layouts and components. Setting up email campaigns and turning them into funnels for each of my lead magnets has been a breeze. Sending an email instantly or scheduling a delivery time is also possible. To my delight, I was able to include a pop-up subscription form into a button on my WordPress website using Moosend.

What do you dislike most about this product?

The process of creating a Pop-up subscription form for use on my WordPress website takes some time.

What recommendations would you give to someone considering this product?

There's not much to worry about here. It's an easy-to-navigate system.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Client Friendly Policies

Alana P.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Moosend wonderful email platform available.

Likeliness to Recommend

9 /10

What differentiates Moosend from other similar products?

The best advantage I have sorted out is that my email does not crash anymore or bobs email records since I am done utilizing my business email to send load records. With Moosend I get every one of the advantages of sending one single email to multi[e individuals and I realize that they will get it. I likewise like that I can follow supporter movement, interface clicks and skipped emails to rapidly amend what is going on.

What is your favorite aspect of this product?

The software has an easy to use interface and regardless of whether it's your first time utilizing this software you won't struggle with tracking down your strategy for getting around it. I was auditing the software so I could give input to an organization and I was very intrigued with the platform. The organization was hoping to change into the digital world and I am happy they picked this software. Everybody that was involved perceived it rapidly and it was simple for them to carry it out.

What do you dislike most about this product?

Indeed, the main test I had was during the importation of a CSV document as it was somewhat buggy and couldn't acknowledge the last name for the email list. I observed this very off as they ought to attempt to further develop this since individuals have various requirements for various purposes. In any case, extraordinary work.

What recommendations would you give to someone considering this product?

Moosend is entirely reasonable for fledglings and private companies. Moosend email mechanization is straightforward and contains prebuilt workflows. Moosend has space for development in the page developer and email layout region as far as client experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Caring