NinjaOne SaaS Backup Logo Award Winner Product Badge
NinjaOne SaaS Backup Logo Award Winner Product Badge
Dropsuite, A NinjaOne Company

NinjaOne SaaS Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
NinjaOne SaaS Backup
8.8 /10

What is NinjaOne SaaS Backup?

Unlike standalone tools, NinjaOne brings SaaS protection into the same console you use for day-to-day IT operations. Manage backup, archiving, and key identity data alongside patching, monitoring, and automation for fewer tools, faster response, and lower overhead.

Company Details


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Awards & Recognition

NinjaOne SaaS Backup won the following awards in the Email Backup category

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NinjaOne SaaS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne SaaS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne SaaS Backup?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

87

Backup Archiving

86

Security

86

Mailbox Backup Restore

86

Compliance

85

Legal Hold

85

Encryption

84

Support for Backup Types

84

User self service

82

Permissions Awareness

81

Media Support

79

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

76

NinjaOne SaaS Backup Reviews

Jamie H.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Very easy to use and fairly priced

Likeliness to Recommend

8 /10

What differentiates NinjaOne SaaS Backup from other similar products?

1. **Comprehensive Coverage**: - **Wide Platform Support**: Dropsuite supports a broad range of email platforms, including Microsoft 365, Google Workspace, and other IMAP/POP3 email services. This wide coverage allows businesses to use one backup solution across multiple platforms. - **Extended Data Protection**: Beyond email, Dropsuite also offers backup for other types of data, including contacts, calendars, tasks, and

What is your favorite aspect of this product?

My favorite aspect of Dropsuite Email Backup is its ease of use combined with powerful, granular restore options This combination is particularly valuable because it allows users, regardless of their technical expertise, to manage backups and perform restores efficiently and effectively. The intuitive interface simplifies the backup process, while the granular restore feature ensures that users can recover exactly what they need—whether it's a single email or an entire mailbox—without unnecessary complexity.

What do you dislike most about this product?

I cannot think of anything that I dislike about the product it is easy to use and does what is expected of it. We have had no issues/concerns it just works.

What recommendations would you give to someone considering this product?

Ensure that you are utilising all licenses and take the time to implement it try to get a good use of the features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Aman S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2026

It's accurate and I'll recommend to everyone

Likeliness to Recommend

10 /10

What differentiates NinjaOne SaaS Backup from other similar products?

It's good helpful accurate diffrent from other product

What is your favorite aspect of this product?

It's accurate genuine good helpful effective than other

What do you dislike most about this product?

No dislike about theproduct itsreally help full and easy to use

What recommendations would you give to someone considering this product?

Its genuene product really helpful from different aspects

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanket S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

A Reliable SaaS Backup Solution

Likeliness to Recommend

9 /10

What differentiates NinjaOne SaaS Backup from other similar products?

What sets NinjaOne SaaS Backup apart for me is how easy it is to deploy and manage. The interface is clean, backups run automatically without much intervention, and restoring individual emails or files is quick and straightforward. I also like that everything is managed from a single console, which reduces the time spent switching between different tools. Overall, it has been reliable, easy for our team to work with, and has simplified our day-to-day backup administration.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to manage. The setup was simple, backups run automatically, and restoring individual emails or files takes only a few clicks. It saves time, requires very little maintenance, and having everything available from one dashboard makes daily administration much more convenient.

What do you dislike most about this product?

Overall, I haven’t had any major issues, but I would like to see more detailed reporting and support for additional SaaS applications. Pricing could also be a little more transparent, especially when planning for future growth.

What recommendations would you give to someone considering this product?

I would recommend trying the product with a pilot deployment first to see how it fits your environment. Review the backup and retention policies carefully, test the restore process before going live, and compare the licensing with your long-term requirements. If you’re already using NinjaOne, the integration makes management much easier.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

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