NinjaOne SaaS Backup
What is NinjaOne SaaS Backup?
Unlike standalone tools, NinjaOne brings SaaS protection into the same console you use for day-to-day IT operations. Manage backup, archiving, and key identity data alongside patching, monitoring, and automation for fewer tools, faster response, and lower overhead.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne SaaS Backup?
Pros
- Reliable
- Trustworthy
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Restore
Backup Archiving
Security
Mailbox Backup Restore
Compliance
Legal Hold
Encryption
Support for Backup Types
User self service
Permissions Awareness
Media Support
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Dropsuite Word Cloud_FULL
NinjaOne SaaS Backup Reviews
Jamie H.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Aug 2024
Very easy to use and fairly priced
Likeliness to Recommend
What differentiates NinjaOne SaaS Backup from other similar products?
1. **Comprehensive Coverage**: - **Wide Platform Support**: Dropsuite supports a broad range of email platforms, including Microsoft 365, Google Workspace, and other IMAP/POP3 email services. This wide coverage allows businesses to use one backup solution across multiple platforms. - **Extended Data Protection**: Beyond email, Dropsuite also offers backup for other types of data, including contacts, calendars, tasks, and
What is your favorite aspect of this product?
My favorite aspect of Dropsuite Email Backup is its ease of use combined with powerful, granular restore options This combination is particularly valuable because it allows users, regardless of their technical expertise, to manage backups and perform restores efficiently and effectively. The intuitive interface simplifies the backup process, while the granular restore feature ensures that users can recover exactly what they need—whether it's a single email or an entire mailbox—without unnecessary complexity.
What do you dislike most about this product?
I cannot think of anything that I dislike about the product it is easy to use and does what is expected of it. We have had no issues/concerns it just works.
What recommendations would you give to someone considering this product?
Ensure that you are utilising all licenses and take the time to implement it try to get a good use of the features.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Aman S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2026
It's accurate and I'll recommend to everyone
Likeliness to Recommend
What differentiates NinjaOne SaaS Backup from other similar products?
It's good helpful accurate diffrent from other product
What is your favorite aspect of this product?
It's accurate genuine good helpful effective than other
What do you dislike most about this product?
No dislike about theproduct itsreally help full and easy to use
What recommendations would you give to someone considering this product?
Its genuene product really helpful from different aspects
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sanket S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2026
A Reliable SaaS Backup Solution
Likeliness to Recommend
What differentiates NinjaOne SaaS Backup from other similar products?
What sets NinjaOne SaaS Backup apart for me is how easy it is to deploy and manage. The interface is clean, backups run automatically without much intervention, and restoring individual emails or files is quick and straightforward. I also like that everything is managed from a single console, which reduces the time spent switching between different tools. Overall, it has been reliable, easy for our team to work with, and has simplified our day-to-day backup administration.
What is your favorite aspect of this product?
My favorite aspect is how easy it is to manage. The setup was simple, backups run automatically, and restoring individual emails or files takes only a few clicks. It saves time, requires very little maintenance, and having everything available from one dashboard makes daily administration much more convenient.
What do you dislike most about this product?
Overall, I haven’t had any major issues, but I would like to see more detailed reporting and support for additional SaaS applications. Pricing could also be a little more transparent, especially when planning for future growth.
What recommendations would you give to someone considering this product?
I would recommend trying the product with a pilot deployment first to see how it fits your environment. Review the backup and retention policies carefully, test the restore process before going live, and compare the licensing with your long-term requirements. If you’re already using NinjaOne, the integration makes management much easier.
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
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