Notion Customer Reviews 2026 | AI Writing Assistants

Notion

Composite Score

8.8 /10

CX Score

9.1 /10

75 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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2026 Data Quadrant Champion

Latest Award, 2026

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

2 Top Rated Features

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

5% Neutral

94% Positive

Pros

Helps Innovate
Enables Productivity
Security Protects
Altruistic

Feature Ratings

Average 82

Customization

Article Summarizer

Collaboration

Integration

Long Form Content Generation

Multi-Language Support

Text Personalization

Templates

Grammar and Spellcheck

Style and Tone Suggestions

Topic Generator

Vendor Capability Ratings

Average 82

Ease of Customization

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

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Notion Reviews

Rawan M.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

A seamless blend that supports collaboration.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion enhances the creation of all the reports and dashboards we need, as well as easy navigation between tasks, as the wide range of collaborative tools and features it provides are many and add flexibility to any team, and help reduce errors and effective participation in real time.

What is your favorite aspect of this product?

I love how seamless linking of information through Notion enhances our organizational capabilities, and the abundance of pre-built templates caters to every need. I love the documentation capabilities and simplicity of access to health information. I love how we can create any form we need and update it easily.

What do you dislike most about this product?

There are no negatives, as Notion makes the daily workspace sustainable and equipped to accept all changes efficiently.

What recommendations would you give to someone considering this product?

I highly recommend Notion, as it can help all teams seamlessly integrate many services into a unified hub to keep errors to a minimum.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Luis Felipe C.

Role: Information Technology
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Easy to use and very dynamic, worth it.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion is incredibly easy to use and very dynamic, making it a worthwhile choice. You can adjust your routines and monthly and weekly goals with ease. I organize everything I can and highly recommend it to all my family, friends, and colleagues.

What is your favorite aspect of this product?

The organization I do

What do you dislike most about this product?

I have nothing to complain

What recommendations would you give to someone considering this product?

I recommend it to all my family, friends and work collections.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akshat A.

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic product for beginners

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The features are best

What is your favorite aspect of this product?

Features are amazing

What do you dislike most about this product?

The server stucks sometimes

What recommendations would you give to someone considering this product?

Best product for beginners

Pros

Reliable
Performance Enhancing
Unique Features
Caring

Notion

What is Notion?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Notion Ratings

89 Likeliness to Recommend

99 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Integration Customize existing to include Word/Google docs.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Multi-Language Support Recieve content or translate text into multiple different languages.

Text Personalization Generate different versions of existing text to find the most effective wording for specific situations, and expected traffic based on competitor data.

Templates Templates that have options to form blog posts and articles, social media posts, paid ads, emails, or product descriptions for any content needs.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Style and Tone Suggestions Ensures consistent brand identity across all content and that all work remains true to the brand's pre-established voice.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Notion Reviews

Rawan M.

A seamless blend that supports collaboration.

Likeliness to Recommend

Pros

Luis Felipe C.

Easy to use and very dynamic, worth it.

Likeliness to Recommend

Pros

Akshat A.

Fantastic product for beginners

Likeliness to Recommend

Pros

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Feature Ratings

Customization

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Long Form Content Generation

Multi-Language Support

Text Personalization

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Style and Tone Suggestions

Topic Generator

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