Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Competitive Monitoring

87

Competitive Benchmarking

84

AI Text

81

Competitor Profiling

81

Data Aggregation and Integration

79

Market Share Analysis

79

Pricing Intelligence

78

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Availability and Quality of Training

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Semrush Reviews

Adrián P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use. Daily use for SEO

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush offers mostly the same features as other tools. Some tools are better for certain features, but If I had to choose only one, this would be Semrush because I consider it to be good in all features. The most differentiated features require an extra payment, but it is here where Semrush certainly overcame most SEO tools and offers really interesting features

What is your favorite aspect of this product?

Keyword research and competitors analysis.

What do you dislike most about this product?

I wish some of the additional paid features would be available without extra payment

What recommendations would you give to someone considering this product?

If you have only budget for one SEO tool, this should be Semrush

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priyanka s.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Great tool for competitor analysis

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Easy to understand and provide clear insights

What is your favorite aspect of this product?

organic traffic sources detail

What do you dislike most about this product?

It would be good to describe content optimization details of website landing pages.

What recommendations would you give to someone considering this product?

Yes, I will highly recommend specially for beginners.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Dirk L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Maybe the best competitive keyword research tool

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Like all other SEO tools there are areas where SEMrush falls short, but when it comes to competitive keyword research it's as good as it gets. So you really wouldn't want to craft target recommendations or do competitor research without it.

What is your favorite aspect of this product?

Definitely the backlink research tool.

What do you dislike most about this product?

Probably that you can see data in the dashboards that you can't easily put in reports.

What recommendations would you give to someone considering this product?

If you're doing site audits and aren't doing local, it's your best bet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor's Interest First