What is Wrike?
Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wrike?
Pros
- Generous Negotitation
- Effective Service
- Fair
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ALM Integration
Product Management
Release Planning
Social Collaboration
Feature Management
User Needs Management
Visual Roadmap
Backlog Management
Workflow Management
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.0
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Project Management - Enterprise
Score 8.9
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Task Management
Score 8.9
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Marketing Resource Management
Score 8.9
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Professional Services Automation
Score 8.6
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Wrike Reviews
Bastian M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
It improves productivity throughout our company.
Likeliness to Recommend
What differentiates Wrike from other similar products?
Wrike has solved the problems we had in the past, such as the time it required to finish each daily task or the inability to properly manage the offered ideas. This solution provided to our organization has increased our collaboration, planning processes, and job execution flexibility. Wrike installation has resulted in a significant improvement in productivity, and a higher delivery rate correlates to finishing projects more quickly, email usage has declined.
What is your favorite aspect of this product?
Wrike was so easy to use that it was easy to integrate into your system, many elements helped manage the project and complete it on time. With Wrike, you can monitor your projects, manage your campaigns, and interact with your team members at a high level. Especially useful for the task and project management process, Wrike is a great collaboration tool. Reviewing and approving suggestions is a fast and efficient process that saves a lot of time. The use of custom workflows and the associated automation has also proven essential.
What do you dislike most about this product?
Wrike functionality is continuously being updated, which is a wonderful thing, but performance is where I'd want to see the biggest changes. When numerous tabs are open, for example, the system frequently lags. Because it is a powerful software, some initial and ongoing training is required. However, it was time well spent because the product's pricing structure is difficult to surpass because it is expensive software.
What recommendations would you give to someone considering this product?
There are probably multiple ways to get things done with Wrike, so always ask if a particular way is possible. Wrike personnel are knowledgeable and qualified. I needed something more fulfilling. I'm really convinced that Wrike's customer support staff is focused on the integration process and the solution to the problem.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Isabella H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Edwin M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Efficient and Effective software solution.
Likeliness to Recommend
What differentiates Wrike from other similar products?
Easy to use. Has rich features. Highly intuitive
What is your favorite aspect of this product?
Wrike offers Gannt charts. Custom dashboards. Real-time updates Workload view for resource management. Detailed reports. Team collaboration. Easy file sharing.
What do you dislike most about this product?
Wrike does not include a live chat functionality and it's a bit expensive.
What recommendations would you give to someone considering this product?
I highly recommend Wrike.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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