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Wrike Logo Award Winner Product Badge
Wrike

Wrike

Composite Score
9.0 /10
CX Score
9.3 /10

What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

Company Details

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Awards & Recognition

Wrike won the following awards in the Project Portfolio Management - Enterprise category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Project Prioritization

86

Generative AI templates

86

Portfolio Governance

83

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

85

Breadth of Features

85

Ease of Data Integration

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Wrike Reviews

Milijana C.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An invaluable resource to manage and collaborate

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike has served to improve both communication and collaboration between work teams within our organization. We now have a better workflow and have experienced improvements in task completion and therefore project execution. Wrike helps us centralize efforts and everything related to projects in the same space, in short, it connects us as a team in every way; no detail is lost. Wrike brings a lot to our work team in terms of productivity and therefore also to the organization.

What is your favorite aspect of this product?

Among the things I like most about Wrike is its communicative capacity, its collaborative capacity and the ease of use it represents by being so intuitive and navigable; the user interface design is good. Wrike is efficient like few other tools for managing tasks and projects, keeping teams in sync and tracking activities. Wrike is available online and also has an app and support for desktops, iOS and Android.

What do you dislike most about this product?

This would only be the learning curve it imposes on newer users, it takes good training and a lot of patience.

What recommendations would you give to someone considering this product?

Wrike is a work tool different from the rest, it not only provides project teams with tools to collaborate and keep information in the same space, but it also brings a lot in terms of communication. It is very useful to manage tasks and projects, recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Elizabeth K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Robust features for creative projects"

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

the program is better because it has a better cost and functions than being customized.

What is your favorite aspect of this product?

To get things done quickly and without a hitch, it's a good idea to utilize this tool. Using its many features, you may keep tabs on the status of tasks, check how much time has elapsed, and make comments to learn more about the individuals involved. With Wrike, we've been able to finish our projects in record time while maintaining a high level of organization, which has resulted in a significant increase in customer satisfaction, as well as drawing new customers to our firm.

What do you dislike most about this product?

The learning curve might be severe because of the complexity of the program and its numerous capabilities. Companies that are just getting started or have a small consumer base may find it difficult to justify the expense. It's easy to overlook critical alerts when there's a lot going on at once on the home screen.

What recommendations would you give to someone considering this product?

It is an excellent tool for businesses of any sort who need to handle many kinds of tasks.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

William C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Intuitive Project Management System

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

Using Wrike has helped us keep our teams on the same page when it comes to complicated projects and tasks. It has helped us integrate the product with our agile processes, manage our sprints, and generate bespoke dashboards and reporting. Creating bespoke task lists in Wrike allows me to make sure that every portion of the project is performed correctly and on time by every person that has to complete assignments. This is my favorite feature.

What is your favorite aspect of this product?

With the aid of Wrike's help portal and chat customer service, I learned a lot in a short period of time. With this application, you may generate databases of important information relevant to specific projects of any data type. Through the usage of its API, you may connect to, communicate to, and receive data from other programs you may already be using.

What do you dislike most about this product?

There is no way to set task priorities in Wrike's task management software. It is only important for a task to have a high priority setting. Because of this, it is difficult to prioritize all project activities and guide team members on which work should be completed first.

What recommendations would you give to someone considering this product?

Ability to track and create tasks via other applications or programs like SLACK is also included. Using the fast task link/address, emails from OUTLOOK or other email providers may be tied to a task.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Helps Innovate

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