What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Friendly Negotiation
- Reliable
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual & Image Recognition
Collaboration
Publishing
Visual Analytics
Crisis Detection & Anomaly Analysis
Social Media Channel Integration Inbound
Sentiment Analysis
Audience Segmentation
Dashboards and Reporting
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Also Featured in...
Zoho Social Reviews
Arinda J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
All social handles in one tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The newly added feature of Google Business profiles and TIKTOK at no extra cost and the ability to export report for offline reading
What is your favorite aspect of this product?
It is easy to integrate all social media tools even when you are a new beginner.
What do you dislike most about this product?
I have not seen any issue yet but they should consider reducing the pricing because the software becomes more expensive in the long run.
What recommendations would you give to someone considering this product?
I would recommend one to use the tool because it easy to manage social media tools in this tool than any other
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Jansen T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
social media connection
Likeliness to Recommend
What is your favorite aspect of this product?
easy to connect all social media platform to zoho social.
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Joy K.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy, and accessible at a fair price
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social's uniquely straightforward layout makes it exceptionally easy to use. The extensive analytics and reporting features allow for effortless tracking of crucial KPIs. The scheduling feature has brought much-needed organization to our content calendar, ensuring consistent and punctual posts. Moreover, the robust collaboration tools enhance team synergy, making Zoho Social an indispensable tool for optimizing our social media strategy.
What is your favorite aspect of this product?
This platform serves as a comprehensive solution for all your social media requirements. As they provide an all-inclusive service, they strive to offer versatile options for posting. If the content, be it image or text, exceeds the limit, they promptly notify you about the specific social media platform that might encounter a problem, along with a suitable resolution. It's indeed an excellent, comprehensive solution for all your necessities.
What do you dislike most about this product?
I perceive the bulk scheduler to be somewhat restrictive. It seems that once you've scheduled around 350 posts, the system may prevent further use of the bulk scheduling feature. If you're planning to schedule a large number of posts daily, reaching this 350-post limit can happen quite quickly.
What recommendations would you give to someone considering this product?
It is a good tool supporting multiple social media tools from one place and at a fair price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
