What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Transparent
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Campaign Execution
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho Social Reviews
Elizabeth S.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"One of the best tools, I highly recommend it."
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
With its cutting-edge features, this tool sets itself apart by providing any digital marketing department with the data it needs to make crucial decisions.
What is your favorite aspect of this product?
I've found that Zoho social is the most useful tool for managing and scheduling posts to various social media channels. It has a simple, straightforward UI that makes it easy for anyone to pick up and start using. The app's greatest feature is that it provides instant feedback on the effectiveness of each social media update.
What do you dislike most about this product?
As far as social media management goes, Zoho Social is clearly the best option. It's adaptable to businesses of all sizes. We have very few issues with this program.
What recommendations would you give to someone considering this product?
To see all the action in one place and to set up publications is a huge time saver for me, so I highly recommend this program.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Cody O.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"The best social media management tool."
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It's a great app that lets us make posts, use the media library, make a content calendar, schedule articles, and check metrics on a dashboard, making it stand out from other programs.
What is your favorite aspect of this product?
With Zoho Social and the Zoho Social App, I can instantly update our social media profiles and join in on trending online conversations. It's simple to include into my regular, non-social media-related routine, which helps me make better use of my time.
What do you dislike most about this product?
However, it only suggests generic handles and does not take into account your contacts on LinkedIn when doing so. The Instagram app's personalization options and emoji selection could both need some expansion.
What recommendations would you give to someone considering this product?
What I recommend is The capabilities of Zoho Social are many. Our favorite and most often used features include the ability to schedule posts in advance, monitor global trends, update Twitter quickly, and view comprehensive reports. Zoho Social has been a fantastic tool for us.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Edna M.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Nov 2022
With Zoho Social I save time
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
We were hoping for a tool that would allow us to publish straight to Instagram, and this would be perfect. As team members may schedule their own updates, there is no need for someone to be "sitting on watch" with the mobile app at all times. Zoho Social's internal team communication and discussion features facilitate instant, one-on-one conversations amongst team members in response to specific posts. Schedules and discussions about drafts may be place in one convenient location.
What is your favorite aspect of this product?
In general, I've been pleased with how Zoho works. This is a simplified, easy-to-navigate, well-written, and informative experience. In my opinion, it's a fantastic choice for those who need to maintain many social media identities and are responsible for their upkeep.
What do you dislike most about this product?
More social media platforms should be supported, as this is the key area for development in this program. It already integrates with the majority of popular platforms, but with the proliferation of social media sites, I think it would be a good idea to broaden support to include other channels.
What recommendations would you give to someone considering this product?
To keep your social media plans on track and your material organized across several brands, Zoho Social is an excellent choice for small businesses. The time required to become proficient with Zoho Social is minimal. Setting up our profiles and getting started with content scheduling was a breeze. There is a lot of thought put into making the interface simple and straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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