What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Voice Recognition
Continuous UCC
Presence IM
Mobility
CRM CSM Integration
Centralized Management Portal
AI-Powered Meeting Assistance
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2021
Suitable and sure bet with live conferencing.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aryan V.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2021
A popular and effective tool for distance meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its market share and userbase are one of the largest among video conferencing apps and software which makes it easier for a user to implement it on a large scale in an organization.
What is your favorite aspect of this product?
It has a clean and simple UX design which makes it easier for any user to use it and implement it in an organization.
What do you dislike most about this product?
The meeting ends after 45 minutes on a free license without any warning or timer. This makes it very difficult to keep track of the remaining time, interrupting the meeting.
What recommendations would you give to someone considering this product?
Try Apache OpenMeetings first, it has a whiteboard feature which is really useful if you want to explain or present something but setting it up is very difficult.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service
Cons
- Slower Product Innovation
- Security Frustrates
Please tell us why you think this review should be flagged.
Otar B.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2021
Easy to use, reliable, cheap
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Signal reliability
What is your favorite aspect of this product?
Acceptable price
What do you dislike most about this product?
Compared to others, more functions are needed
What recommendations would you give to someone considering this product?
Good and reliable product, worth the money
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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