What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Score 8.7
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Zoom Workplace Reviews
Winner A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Zooming Ahead with Ease
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out due to its ease of use, high-quality video and audio, and seamless meeting experience. Its cross-platform compatibility, robust features like screen sharing and virtual backgrounds, and scalability for large meetings also contribute to its popularity. Additionally, Zoom's user-friendly interface and reliable performance make it a favorite among users.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its ease of use and seamless video conferencing experience, making it simple for users to connect and collaborate remotely. The high-quality audio and video, along with features like screen sharing and virtual backgrounds, enhance the overall meeting experience.
What do you dislike most about this product?
One potential drawback is that Zoom's free version has limitations on meeting duration and participant capacity, which can be restrictive for some users.
What recommendations would you give to someone considering this product?
When considering Zoom, I'd recommend evaluating your specific needs for features like meeting duration, participant capacity, and security requirements. It's also a good idea to test the platform with a small group before scaling up, and to familiarize yourself with Zoom's settings and features to optimize your experience.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akshay A.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2025
Easy in use and pocket friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Esse in using the product and versatility in nature
What is your favorite aspect of this product?
Multiple options are there for video and audio. Enjoys having background images
What do you dislike most about this product?
Takes some time while starting up
What recommendations would you give to someone considering this product?
Easiness in use, frequebt connections
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Riya D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Tool which makes your meeting hassle free
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom keeps meetings simple, stable, and fuss-free compared to other similar products.
What is your favorite aspect of this product?
My favorite aspect is how smoothly it handles video calls without glitches.
What do you dislike most about this product?
I don’t have any dislikes about this product.
What recommendations would you give to someone considering this product?
I’d recommend it to anyone looking for a good pick for easy online meetings that work smoothly and is reliable and efficient for meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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