What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Score 8.7
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Zoom Workplace Reviews
Siva Sankar C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
More features with minimal cost and better UI
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User-Friendly Interface: Zoom is appreciated for its simplicity hence participants do not experience breakages or difficulties when joining meetings. High Video and Audio Quality: It delivers a counstant quality video and audio streams irrespective of using low bandwidth connection. Breakout Rooms: Zoom as a communication application offers today one of the best breakout room services where the host can divide people into subgroups, convenient when holding workshops, classes, or team meetings.
What is your favorite aspect of this product?
Breakout Rooms and Polling: The opportunity to divide the participants into many subgroups and hold polls makes Zoom very effective for online learning or training. Reliable Connection: The steadiness and predictable reliability of the platform and experience, in general, when dealing with a large number of participants is a strength of Zoom that makes the meeting experience better.
What do you dislike most about this product?
Security Concerns: Earlier this year, the app suffered from several security and privacy problems, like “Zoombombing,’ making some people skeptical. However, it is still something that one has to look out for though Zoom has made improvements in the past years. Time Limit on Free Plan: It might be an inconvenience for the customers who want to have long online conferences because the free version allows only 40 minutes of the group meetings and then asks to upgrade to the paid version.
What recommendations would you give to someone considering this product?
Evaluate Your Needs: The number of people that will be joining as well as the options you’re likely to require such as breakout rooms, recording, webinar options will help make the choice on which plan to choose. Test the Free Version: If that does not suffice, pay for it and update to the paid version of the application to get more features. Check Integration Options: If you utilise other productivity applications make sure that Zoom works with them in harmony to improve productivity.
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Sangita M.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
Easy to use, great value!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Hosting a large number of people on call
What is your favorite aspect of this product?
Screen share feature
What do you dislike most about this product?
Emoji could be better
What recommendations would you give to someone considering this product?
Using zoom is very easy and it will allow you to share presentation to a large number of people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
liza p.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2024
good product for communication wit your team
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its creative and can turn the daily rutine in to a proactive and creative one with the workteams
What is your favorite aspect of this product?
it inspire to show our work and our self's in a trustily confidential environment
What do you dislike most about this product?
some times the screen gets freeze
What recommendations would you give to someone considering this product?
its a good solution for the necesity to be in contact with your work team if its needed to show work or reactions of the people with some kind of situations
Pros
- Reliable
- Trustworthy
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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