What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Mario J.
- Role: Consultant
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is known for its intuitive and easy-to-use platform
What is your favorite aspect of this product?
The interface is simple and user-friendly
What do you dislike most about this product?
40-minute cap on free meetings is restrictive
What recommendations would you give to someone considering this product?
Test it out before committing to a paid subscription
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Altruistic
Please tell us why you think this review should be flagged.
Travis M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Jan 2025
Easy to use and Navigate. Runs very smooth.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very Unique quality and good conferencing features
What is your favorite aspect of this product?
Video quality
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
I recommend you get it as soon as possible
Pros
- Reliable
- Trustworthy
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Aashu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Virtual Meeting Saviour: Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy-to-use interface, making it accessible for all non-tech users too. It provides you Video Avatar option which is great when you're not able to turn on your video. It can accommodate a wide range of meeting sizes.
What is your favorite aspect of this product?
I really like Zoom's Collaborative features such as Polls, Reactions, Real-time chat, Screen sharing, Recording, Live transcription, White-board and Participants can also annotate on screen. It works great on various devices and operating systems.
What do you dislike most about this product?
Virtual background looks distorted and blends with user's face also Sometimes Avatar don't detect facial expressions properly.
What recommendations would you give to someone considering this product?
I can vouch for Zoom, It's Powerful and Versatile meeting tool. I highly recommend you to try once and see how it aligns with your existing system then buy subscriptions according to your business requirement.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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