ZoomInfo Sales Logo
ZoomInfo Sales Logo
ZoomInfo

ZoomInfo Sales

Composite Score
8.4 /10
CX Score
8.5 /10

What is ZoomInfo Sales?

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.

Company Details


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ZoomInfo Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZoomInfo Sales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

91 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZoomInfo Sales?

7% Negative
6% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 79

CRM Integration

84

List Building

81

Contact Database

80

Lead Profiles

79

Lead Mining

78

Workflow Management

78

Website Form

76

Data Enrichment

76

Reporting

74

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Business Value Created

81

Ease of Implementation

81

Breadth of Features

80

Ease of IT Administration

80

Quality of Features

77

Ease of Customization

77

Usability and Intuitiveness

77

Availability and Quality of Training

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

ZoomInfo Sales Reviews

Abigail (Abby) M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Accurate data and easy to use. Minor drawbacks.

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Ease of pulling lists, minimal list clean up and data is usually accurate. The platform is also very easy to use. Just wish you could search by counties.

What is your favorite aspect of this product?

Accurate data

What do you dislike most about this product?

Unable to search by counties, difficult to pinpoint geographical area.

What recommendations would you give to someone considering this product?

Try it and use it before committing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The best data available

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

BY FAR they have the best integration with Salesforce, and the best Company and People data. They also have integrations with other tools like Outreach, so you can export people directly from Zoominfo to an Outreach sequence. We also love the Chrome Extension, it sits on top of Sales Navigator for example, and as we find great linkedin contacts, we can use the Chrome extension to get their contact information and push to Salesforce with ease.

What is your favorite aspect of this product?

It's so simple to use, very well built out, UI is clean, the administration is awesome, and the data is just the best. Hand down a must needed tool for anyone targeting enterprises.

What do you dislike most about this product?

I would love an easier way to import "duplicate" records. Today if you have Contact A in your CRM at Company A, in Zoominfo if that Contact changes companies Zoominfo updates their record, but we don't want it to update Contact A in our CRM-- we'd rather create a new Contact, Contact B, in our CRM. This is difficult to do with Zoominfo b/c even if we try to create as a new Contact we hit duplicate detection rules

What recommendations would you give to someone considering this product?

try before you buy!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sarah S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Contact and lead enrichment is unmatched

Likeliness to Recommend

8 /10

What differentiates ZoomInfo Sales from other similar products?

Contact and lead data and enrichment

What is your favorite aspect of this product?

Contact and lead data and enrichment

What do you dislike most about this product?

The org charts and lead search are not as good unless you buy the full version in which I'm assuming there is more functionality than the lower tier version that is good for contact enrichment

What recommendations would you give to someone considering this product?

consider price & payoff - i.e. how many tools do you already have in place, which tool is the best at which thing

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable