What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Workflow Management

90

Social Collaboration

89

Feature Management

89

Product Management

88

Release Planning

86

Backlog Management

85

Idea Management

85

Visual Roadmap

83

User Needs Management

83

Strategic Vision

80

ALM Integration

80

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Quality of Features

89

Ease of Data Integration

88

Breadth of Features

87

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

82

Vendor Support

82

ClickUp Reviews

Steven B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ClickUp is my everyday project manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is how I handle my tasks and business operations. I work on numerous projects at the same time, all of which are comparable but have separate deadlines, needs, and unique follow-ups. I would never remember what I needed if ClickUp didn't save them for me and help me execute my work efficiently. Using ClickUp frees up my brain to focus on the main things rather than waste time looking for details or attempting to recall things.

What is your favorite aspect of this product?

Because of its structure and hierarchy, ClickUp is ideal for practically any business or project. They offer a big variety of features and are constantly adding new ones and upgrading old ones. ClickUp organizes all of my duties and reminds me of what I need to work on, what my deadlines are, where to locate information, and all of the small nuances of each job area. It offers a ton of integrations and a great support team at a very reasonable fee.

What do you dislike most about this product?

There is a learning curve since there are so many features and so much freedom. It may take some time to fully grasp everything and put it to use. Some of the features were created as a minimal viable product, so they still require additional investigation into what can be accomplished with them. That being said, I'd estimate 80% of most use cases are covered, and they make updates at a remarkable velocity, so you seldom have to wait long to acquire what you need.

What recommendations would you give to someone considering this product?

ClickUp is unusual in that it is relatively simple to set up and use, yet it is capable of extremely complicated and dynamic processes provided you know what you want and how to configure it. However, as long as you wish to keep things simple, you may overlook complexity. Because every user's demands are distinct, a task manager must be versatile and adaptive, and ClickUp, unlike most other task management choices on the market, fulfills that duty.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexandre D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The best project management tool out there.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

We're addressing difficulties with visibility and time management, as well as breaking down the silos that had previously arisen due to everyone utilizing their own project management application, or none at all. Transparency in communication with our consumers has been handled, allowing us to gain their trust. Transparency about my team's workload and goals has also helped to ensure that they have good proof of KPIs met during reviews, ensuring that our team members are properly evaluated.

What is your favorite aspect of this product?

ClickUp enables a full business to collaborate within a single application. We use it for whiteboards, tasks, boards, papers, and other things. Competitors are unable to compete with ClickUp. Monday.com and JIRA do not have the same holistic vision as ClickUp, a very creative startup. I enjoy the system's versatility, which allows me to construct the sorts of reporting and tracking I want. The nicest thing is that I can communicate with our clients in real time about my development. The varied points of view have also assisted us in meeting various demands in order to give better communication and service to our consumers.

What do you dislike most about this product?

I dislike the speed; we occasionally need to update it to ensure that everything appears correctly, but this is less of a concern for us. All we have to do now is wait a few seconds for the dashboards to load.

What recommendations would you give to someone considering this product?

It may appear daunting to move from JIRA or Monday.com to another system, but ClickUp makes it a breeze. It has made the import procedure extremely quick and simple, putting you on track for success. Use ClickUp templates as often as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yolanda Q.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great easy to use tool for product management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Tasks are better handled and connected now, and reporting and to-do lists are simpler. I'm making tickets more frequently now, and it's solved the problem of maintaining and reporting random task lists. Task management becomes quite simple, and you can track the progress of all tasks in a highly dynamic manner. In a really clever approach, feature releases may be simply shared with non-technical employees of companies. The integration of GitHub with ClickUp resolves several concerns, such as tying PR to tasks, verifying PR status and so on.

What is your favorite aspect of this product?

Task management has become so simple and interactive that all corporate work may be monitored and allocated with comprehensive data in a matter of minutes. I've tried several tools, but this one is the most user-friendly. Clickup includes all of the essential functions, such as ticket linking and link maintenance. Tasks with subtasks and a to-do list are quite handy, and alerts are clear and quick.

What do you dislike most about this product?

My workplace firewall prevents me from editing ticket sections because of a socket connection or for some other reason, but it should be handled in such instances. Ticket numbering is quite haphazard, and there is opportunity for improvement.

What recommendations would you give to someone considering this product?

This software is very efficient for organizing and managing multiple projects, and it also significantly improves team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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